Greta Furlow
Griffin,GA
Summary
Dedicated machine operator skilled in keeping machines operating and producing specification-compliant products. Background includes working alone or with skilled groups to monitor and maximize work quality. Dependable and hardworking with strong attention to detail.
Overview
34
34
years of professional experience
Work History
Machine Operator
Essilor-Luxottica Of North America
04.2017 - 07.2023
- Read and interpret blueprints and schematics for work to be performed.
- Maximize productivity by keeping detailed production records and identifying hold-ups.
- Assess equipment after each production run, performing preventive maintenance to keep machines running smoothly.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Maintained equipment performance by lubricating and cleaning components.
- Kept detailed production records and identified hold-ups.
- Operated machining equipment safely with team of operators.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Complied with company and OSHA safety rules and regulations.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Compiled reports analyzing performance data and presented findings and results.
- Quickly shut down equipment in emergency situations following protocols.
Lead Quality Inspector
Inline Plastics Corp.
02.2012 - 04.2017
- Gathered and disposed of work site debris to remove safety hazards and boost team productivity.
- Loaded, unloaded and moved material to and from storage and production areas.
- Erected and removed temporary structures such as trench liners and scaffolding to meet team needs.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Completed precise measurements using special tools.
- Communicated with production team members about quality issues.
- Performed visual inspections and non-destructive tests where appropriate.
- Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
- Inspected incoming and outgoing materials for accuracy and quality.
- Collaborated with production staff to establish and meet quality standards
- Recorded and organized test data for report generation and analysis.
Customer Service Manager
Farmer Furniture
10.2009 - 02.2012
- Troubleshot issues with and repaired injection molding machines, robotic bottle packing machines and casting furnaces.
- Closely monitored equipment to detect and report malfunctions and prevent accidents Studied daily blueprints, work instruction, sketches, drawings and manuals to determine dimensions and tolerances accurately.
- Operated band saws, CNC mills and lathes in machine shop.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Followed through with client requests to resolve problems.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
Sales Associate
Hennessy Group
07.1998 - 10.2009
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions about sizing, accessories, and merchandise care.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Generated new sales leads to achieve and exceed monthly sales goals.
Customer Service Representative
Spalding Dodge
02.1989 - 02.1998
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered constant flow of customer calls with minimal wait times.
- Updated account information to maintain customer records.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Tracked customer service cases and updated service software with customer information.
Education
Associate Of Business Administration - Business Administration And Management
Gordon College
Barnesville, GA08.2014
High School Diploma -
Fort Campbell High School
Fort Campbell North, KY05.1987
Skills
- Materials management
- Manufacturing
- Assembly and production
- Project management
- Equipment monitoring
- Engineering/project management experience
- Machining and production standards
- Logistics
- Safety Compliance
- Quality Assurance
- Quality Control
- Workplace Safety
- Machinery Operation
- Specification Compliance
- Equipment Inspection
- Problem-Solving
- Quality Assurance Controls
- Equipment Monitoring
- Teamwork and Collaboration
- Equipment Operation
- Assembly Procedures
- Manufacturing Experience
- Assembly and Production
- Start up Procedures
Timeline
Machine Operator
Essilor-Luxottica Of North America
04.2017 - 07.2023
Lead Quality Inspector
Inline Plastics Corp.
02.2012 - 04.2017
Customer Service Manager
Farmer Furniture
10.2009 - 02.2012
Sales Associate
Hennessy Group
07.1998 - 10.2009
Customer Service Representative
Spalding Dodge
02.1989 - 02.1998
Associate Of Business Administration - Business Administration And Management
Gordon College
High School Diploma -
Fort Campbell High School