Greta Lumley
Las Vegas,NV
Summary
Dynamic and dedicated professional with extensive experience in customer service, notably at DiPierro's, where I enhanced guest satisfaction through exceptional service and efficient table management. Skilled in maintaining organized environments and fostering customer loyalty, I excel in both teamwork and punctuality, ensuring a positive experience for all patrons.
Overview
2023
2023
years of professional experience
Work History
Room Cleaner
Sleep Inn Hotel
Sales Associate
7-11 Convenience Store
05.2020 - 06.2022
- Assisted customers with product selections and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to promote sales and ensure product visibility.
- Processed transactions efficiently using point-of-sale systems for accurate sales reporting.
- Worked with team members to achieve daily operational objectives.
Waitress
DiPierro's
09.2004 - 05.2007
- Provided exceptional customer service to enhance dining experience.
- Managed multiple tables efficiently during peak hours, ensuring timely service.
- Collaborated with kitchen staff to coordinate food preparation and delivery.
- Assisted in training new staff on restaurant procedures and menu items.
Waitress
Peacock's
02.1998 - 07.2004
- Provided excellent customer service by promptly addressing guest inquiries and ensuring satisfaction.
- Managed multiple tables efficiently during peak hours, maintaining a positive dining experience.
- Collaborated with kitchen staff to ensure timely and accurate food delivery to guests.
- Assisted in training new waitstaff on menu knowledge, service standards, and operational procedures.
- Developed strong relationships with regular customers, fostering loyalty and repeat business.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Opened the restaurant and closed
Education
Green River High School
Green River, WYSkills
- Punctuality
- Customer service
- Interacted with customers
- Made sure they were happy with their experience
Timeline
Sales Associate
7-11 Convenience Store
05.2020 - 06.2022
Waitress
DiPierro's
09.2004 - 05.2007
Waitress
Peacock's
02.1998 - 07.2004
Room Cleaner
Sleep Inn Hotel
Green River High School
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