Summary
Overview
Work History
Education
Skills
Timeline
Generic

Greta Rongstad

Minneapolis,MN

Summary

Organized and dependable professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Overview

1
1
year of professional experience

Work History

Membership Concierge

Lifetime
06.2023 - Current
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.

PCA

Abbey Care Inc.
01.2023 - Current
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.

Education

Bachelor of Science - Health Promotion And Wellness

University of St. Thomas
Saint Paul, MN
06.2025

Skills

  • Highly adaptable
  • Team player mentality
  • Customer Service
  • Highly adaptable
  • Active listening
  • Strong work ethic
  • Exceptional communication
  • Conflict Resolution

Timeline

Membership Concierge

Lifetime
06.2023 - Current

PCA

Abbey Care Inc.
01.2023 - Current

Bachelor of Science - Health Promotion And Wellness

University of St. Thomas

Similar Profiles

CREATE PROFILE
Greta Rongstad