Greta Smith
Bridge City,TX
Summary
Career Objective: Talented Human Resources Director driven to address policy implementation and changes within the organization. Strong understanding of evolving industry and market demands. Offers 17 years of expertise in benefits administration, compensation structuring and recruitment.
Overview
19
19
years of professional experience
Work History
Community Experience Liaison
Gulf Credit Union
03.2023 - Current
- Business Development, engaging in community activities
- Help deliver financial literacy to area schools and businesses
- Networking among local businesses and chambers
Human Resource Director
Gulf Credit Union
07.2011 - 03.2023
- Developed and implemented human resources policies and procedures.
- Analyzed employee performance data to identify areas of improvement and develop strategies for advancement.
- Managed recruitment, selection, onboarding and training processes for new employees.
- Created job descriptions and evaluated job classifications to ensure fair pay practices.
- Conducted exit interviews with departing employees to identify areas of improvement in the organization's HR management system.
- Formulated organizational development initiatives such as leadership development and career pathing activities.
- Reviewed employee benefits packages and designed programs to maximize employee satisfaction with compensation plans.
- Oversaw payroll processing functions to ensure accuracy of payments made to employees.
- Established an effective system for tracking employee attendance records and administering disciplinary actions when necessary.
- Prepared reports on personnel activity including hiring trends, staff turnover rates, and other relevant metrics.
- Assisted managers in resolving conflicts between team members by providing mediation services.
- Advised executives on best practices related to recruiting, retention, performance management, diversity and inclusion efforts.
- Served as a point of contact for employees seeking advice or assistance related to HR matters.
- Performed regular audits of personnel files for accuracy and completeness according to company policy.
- Handled employee conflicts efficiently while following all company procedures.
- Supervised onboarding process for newly hired employees, including distribution of all paperwork.
- Answered employee questions regarding health benefits and 401k options.
- Assured benefits program was administered properly sustain compliance with employee insurance guidelines.
- Administered workers' compensation program covering injured employees.
- Complied with local, state and federal laws and established organizational standards.
- Developed user-friendly employee handbook for easier updating and maintenance.
- Created compensation and benefits structures to align with market conditions and budget demands.
- Developed job descriptions using targeted keywords and published job openings on company website and job boards.
- Created comprehensive orientation program to acquaint new employees with company programs, guidelines, policies and procedures.
Payroll/ Benefits Administrator
Gulf Credit Union
12.2005 - 07.2011
- Managed the full implantation of a new HRIS systems to include the Web Benefits, Performance Management, Payroll determined the provider and negotiated a substantial decrease in costs from prior provider
- Analyze existing recruiting process and develop more efficient process to improve quality of candidate selection
- Screen resumes for potential candidates, matching them to employer criteria, assessing relevance to position, writing skills, technical expertise and overall fit for organization
- Managed the selection process of a new benefits broker including 401 K management, determined new providers and negotiated a significant cost reduction from prior providers
- Managed the full open enrollment process and manage the inclusion of all new hires, changes etc and serves as Plan administrator on retirement benefits
- Performed background checks; screened, verified and investigated applicant’s background by conducting criminal and credit checks and employment verification
- Made recommendation for hiring and placement under direction of management.
Education
Skills
- ADP and Paycom Payroll Windows System
- HRIS System
- Performance Appraisals
- Plan Administrator on Retirement and Health Benefits
- Microsoft Office
- Verbal and written communication
- Policies and procedures implementation
- Active Listening
- Reliability
- Experience in leadership
- Business Development
- Organizational Skills
- Decision-Making
- Multitasking
- Adaptability and Flexibility
- Self Motivation
- Attention to Detail
- Time Management
- Interpersonal Skills
References
- Pam Hebert, 409-728-8653, Phebert0728@sbcglobal.net
- Dianna Gonzalez, 832-488-0721, dianna@americanizedbc.com
- Larry Webb, 409-960-2125
Timeline
Community Experience Liaison
Gulf Credit Union
03.2023 - Current
Human Resource Director
Gulf Credit Union
07.2011 - 03.2023
Payroll/ Benefits Administrator
Gulf Credit Union
12.2005 - 07.2011
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