Greta Subašić
Zadar
Summary
Passionate Automation Specialist with over a year of experience in banking process automation, business process analysis, and client communication. Skilled in SQL, Excel, procedural programming language, and problem-solving. Committed to continuous learning and delivering efficient, tailored solutions.
Overview
1
1
year of professional experience
Work History
RPA Developer
OTP Bank
10.2023 - Current
- Developed, implemented, and maintained automated processes within banking, significantly reducing manual workload.
- Applied programming skills alongside SQL, Excel, and Robotiq.ai to automate the report writing process, saving 8 days per month and ensuring zero errors.
- Analyzed business specifications to ensure data accuracy in client account closures, ensuring flawless execution before production. Automated a process that saved 20 hours per month, significantly improving efficiency and eliminating manual tasks.
- Collaborated with business stakeholders to identify automation opportunities and design tailored solutions.
- Analyzed business processes to understand workflows and identify potential for automation.
- Created detailed specifications for automated processes, improving accuracy and operational efficiency.
- Monitored robotic process performance, troubleshooting issues to maintain smooth, error-free operations.
- Communicated with clients to analyze requirements and identify processes for RPA implementation.
Education
Information Technology
University of Zadar
Zadar02-2025
Skills
- Client communication
- Business process analysis
- Strategic planning and reporting
- Data analysis
- Excel proficiency
- SQL
- Procedural programming familiarity
- Problem-solving abilities
- Workflow optimization
- Continuous learning and adaptability
- Advanced English proficiency
- Collaboration and teamwork
Languages
Croatian
Native language
English
Proficient
C2
Timeline
RPA Developer
OTP Bank
10.2023 - Current
Information Technology
University of Zadar
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