Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Greta von Deck

Granger,Indiana

Summary

Friendly, reliable Store Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business.

Overview

4
4
years of professional experience

Work History

Store Associate

SVpplements
04.2023 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
  • Increased sales and customer satisfaction through personalized servicing.
  • Assisted with inventory management, ensuring accurate counts and proper storage of products.
  • Aided marketing initiatives such as creating eye-catching displays and distributing promotional materials to boost brand awareness and sales.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Tracked customer service cases and updated service software with customer information.
  • Assisted with Social Media marketing campaigns
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Used dollies to load and unloaded goods from trucks and containers.
  • Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.

Barista

Purely Pressed
03.2022 - 01.2023
  • Prepared and served juices and blended drinks.
  • Maintained a clean and organized workspace, ensuring efficient service during peak hours.
  • Created quality beverages for customers following recipes and presentation standards.
  • Developed strong rapport with regular customers, fostering loyalty through exceptional service quality.

Hostess

Beef O' Bradys
08.2020 - 01.2021
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Education

Penn High School
Mishawaka, IN
06.2024

Skills

  • Customer Service
  • Attention to Detail Focus
  • Problem-solving abilities
  • Critical Thinking
  • Data Entry
  • Computer Proficiency
  • Conflict Resolution
  • Professional telephone demeanor
  • Store Cleanliness Maintenance

Affiliations

  • DECA Business Model Club
  • KAC (Kingsmen Against Cancer)
  • Key Club (Volunteering Club)
  • NHS (National Honor Society)

Timeline

Store Associate

SVpplements
04.2023 - Current

Barista

Purely Pressed
03.2022 - 01.2023

Hostess

Beef O' Bradys
08.2020 - 01.2021

Penn High School

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Greta von Deck