Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gretchen Albright

Needville,USA

Summary

Dynamic Office Manager with a proven track record at The Enchanted Forest, excelling in accounts payable and receivable. Expert in resolving billing discrepancies and enhancing collection processes, demonstrating strong problem-solving skills. Committed to maintaining accuracy in financial records while fostering positive customer relations. Proficient in QuickBooks and payroll processing.

Overview

29
29
years of professional experience

Work History

OFFICE MANAGER

The Enchanted Forest
Richmond, USA
10.2006 - Current
  • Resolved billing discrepancies with vendors or customers promptly.
  • Conducted monthly bank reconciliations.
  • Generated invoices for clients and tracked payments received from customers.
  • Verified accuracy of vendor invoices against purchase orders prior to payment processing.
  • Ensured accuracy in all accounting entries and records.
  • Managed payroll processing for staff members.
  • Maintained full compliance when executing and tracking bank reconciliations, A/P, invoicing, billing, and collections.
  • Reviewed financial statements and ledgers, working with accounting staff to clear discrepancies
  • Processed accounts payable and receivable transactions.

COLLECTION MANAGER

Richards Healthcare
Houston, USA
10.1996 - 10.2006
  • Researched account discrepancies and identified areas of improvement in the collections process.
  • Prepared monthly reports on collection activities, aging status and performance metrics.
  • Assisted customers in resolving billing disputes or other issues that impacted their ability to pay outstanding balances.
  • Maintained detailed records of all collection activity including calls, emails, letters and payments received.
  • Reviewed collection reports determining status of collections and amount of outstanding balances.

Education

HIGH SCHOOL DIPLOMA -

B.F. Terry Hight School
Rosenberg, TEXAS
06.1993

Skills

  • Accounts payable
  • Accounts receivable
  • Bank reconciliation
  • Invoice processing
  • Collection management
  • Attention to detail
  • Problem solving
  • Payroll processing
  • Data inputting
  • Quickbooks
  • Bookkeeping software
  • Customer relations

Timeline

OFFICE MANAGER

The Enchanted Forest
10.2006 - Current

COLLECTION MANAGER

Richards Healthcare
10.1996 - 10.2006

HIGH SCHOOL DIPLOMA -

B.F. Terry Hight School