Motivated and experienced territory manager with a keen eye for detail. Exceptional time management and organizational skills for effective multitasking and meeting deadlines. Proficient in initiating contact with prospective customers and maintaining professional relationships with existing clients.
Overview
21
21
years of professional experience
Work History
Territory Sales Manager
Swedish Match North America
Salt Lake City, III
03.2022 - Current
Selling and servicing Swedish Match products in retail stores within my assigned geography
Gaining new item distribution, product execution, merchandising products and ensuring freshness of all products in all assigned stores
Ability to utilize our data to develop fact-based presentations for our customers and be proficient at following all of the steps to a retail call and SIERA Selling Process
Completing administrative task in a timely fashion, including expenses
Territory Manager
Reynolds American
South Salt Lake City, Utah
10.2016 - 11.2021
Calling on established traditional and nontraditional retail outlets
Selling and executing national/local brand building marketing programs and initiatives within these accounts
Achieving assigned quantitative and qualitative sales goals and brand building measures
Building outstanding relationships with store managers/owners by providing expert tobacco/consumer insights and advice through the development of individual business plans
Participating in relationship marketing by conducting effective '1 to 1' Consumer Engagements through a thorough understanding of Consumer Marketing Brand Strategies
Actively promoting the marketing mix through direct discussions with retailers using analytical proficiency and influencing skills to promote a beneficial business plan for R.J
Reynolds Tobacco and our retailers
Recruiting Manager
CORA USA
Orem, Utah
11.2015 - 07.2016
Designs, develops and maintain the recruitment process in the organization (including its description, recruitment measurement definitions, regular measurement reporting, taking proper actions to close gaps)
Designs the selection matrix for choosing the optimum recruitment channel and recruitment source
Explores the market best practices in the recruitment and staffing and implement appropriate best practices in the organization
Builds a quality relationship with the internal customers and external recruitment agencies
Monitors and constantly reduces the costs of the recruitment process
Sets the social media communication strategy for different job profiles and functions in the organization
Recruiting Supervisor
Kelly Services
Logan/Provo, Utah
03.2015 - 11.2015
Responsibilities include customer-related service which includes taking and filling orders, managing the order life cycle, resolving problems, and developing business through customer service calls and marketing candidates proactively
Temporary employee-related service includes recruiting, screening, hiring, training, conducting orientations, resolving problems, and managing employee relations issues
Focus also includes profitable pricing, expense, and cost-of-service management (e.g., unemployment and worker's compensation) to achieve targeted contribution
Human Resources Assistant
GE Healthcare
Logan, UT
06.2014 - 10.2014
Company Overview: (Temporary)
Supports human resources processes by submitting employee data reports by assembling, preparing, and analyzing data, maintaining records and information
Maintains employee information by entering and updating employment and status-change data
Provides administrative support by entering, formatting, and printing information; organizing work; answering the telephone; relaying messages; maintaining equipment and supplies
Maintains employee confidence and protects operations by keeping human resource information confidential
Ensures that compliance such as confidentiality agreements is completed and acknowledged in a timely fashion
I-9 Compliance
Employee Information is filed per state and local guidelines
(Temporary)
Phone Banker
Wells Fargo
Salem, OR
01.2012 - 01.2014
Providing a high level of customer satisfaction while resolving billing and service issues while continuing to increase sales
Maintaining Quality Assurance well above the industry average, ensuring my referral rate was kept over the minimum of 20% on a continuous basis
Assistant Store Manager
AT&T Mobility
Wilsonville, OR
01.2010 - 01.2012
Assists the Store Manager in the daily operation of a retail store
Schedules employees, maintains inventories, conducts physical inventories, maintains store appearance, and completes day-to-day paperwork as directed
Provide coaching and develop on a continual basis to consultants to consistently improve customer service and sales skills
Customer Experience Scores consistently over 90%; year to date
Consistently exceeding objectives for Gross Ads and Opps
New Small Business accounts increase to an average of 20 to 25 per month
Develop and maintain relationships with union officials, third party vendors and internal and external customers within the company
Deliver diverse array of management services for leading telecommunications firm
Provide comprehensive coaching and development for consultants managing premier residential service accounts
Assure complete staff product knowledge and sales skills via development and delivery of classes for new and continuing staff
Facilitate top performance levels in telesales efforts
Assure top-tier customer service, complete team professionalism and continually strong revenue generation
Led telesales team to 'Top Team Sales Levels' for six months
Achieved 118% to net revenue of sales objectives
Delivered innovative, comprehensive and effective training to myriads of new employees, continuing workers and employees being developed for leadership positions
Achieved top-tier customer service results ensuring continual satisfaction of leading residential customers who use over 4 strategic products and pay $200+ for monthly services
Managed and assisted with the development of the 'Premier Queue' which changed the way that customers that who utilized four or more strategic products or spent more than $200 more per month on their telecommunication services were routed
This involved the training of additional trainers, supervisors and sixty additional consultants
Assisted with recruiting, interviewing and on-boarding of new employees
Coaching and developing staff within the guidelines of state, local and federal labor regulations in a union environment
Develop and maintain relationships with union officials, third party vendors and internal and external customers within the organization
Employee Engagement Scores 4.26 in 2007 and 4.96 in 2008 according to Gallup
Senior Corporate Trainer
Qwest Communications
Helena, MT
01.2004 - 01.2006
Provided initial, follow-up and continuing training services to diverse range of telecommunications employees
Assured complete sales, service and system knowledge for highly successful teamwork achievements
Attained top production levels from wide range of new hires
Exceeded revenue sales objectives, with all 5 new hire classes between 2004-2006 attaining over 100% net revenue sales objectives
Assisted with recruiting, interviewing and on-boarding
Developed and presented training material for classes ranging from 15-150 learners at any given time
Develop and maintain relationships with union official, third party vendors and internal and external customers within the company
Bold.pro uses cookies as well as our third-party affiliates. When you use our website, you understand that we collect personal data to improve your experience. Learn more