Gretchen Brown
Port Angeles,WA
Summary
Proven Office Manager with a track record of enhancing operational efficiency at Harbor Audiology & Hearing Services. Excelled in managing sensitive information and elevating customer service standards. Demonstrates exceptional organizational skills and office administration prowess, ensuring seamless workflow and team coordination.
Personable and organized individual with knack for efficient office administration and team coordination. Possesses solid understanding of office software and administrative procedures, excelling in scheduling and document management. Dedicated to fostering productive work environment and improving office operations.
Overview
10
10
years of professional experience
Work History
Office Manager
Harbor Audiology & Hearing Services
07.2018 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Established team priorities, maintained schedules and monitored performance.
Office Manager
Olympic Hearing Center
02.2015 - 07.2018
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Scheduling and calendar management
- Administrative support
- Document management
Timeline
Office Manager
Harbor Audiology & Hearing Services
07.2018 - Current
Office Manager
Olympic Hearing Center
02.2015 - 07.2018
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