Gretchen Crowley
Canby
Summary
Dynamic administrative professional well-versed in various customer-facing roles. Offering five years of experience managing records, accounts, calendars and cashflow. Well-developed computer and software skills. Efficient and accurate with strong planning, problem-solving and communication abilities.
Overview
4
4
years of professional experience
Work History
Patient Care Coordinator
Parkwood Speech Therapy Clinic
04.2024 - Current
- Managed scheduling for patients and clinicians.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Greeted and assisted patients with check-in procedures.
- Performed clinical aid duties including sterilization of treatment rooms.
Barista
St. Honore Bakery
09.2023 - 04.2024
- Created wide variety of drinks and food items in average shifts with consistently positive customer satisfaction scores.
- Assisted in the training of new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Handled customer disputes and assisted with escalations to management whenever necessary.
- Balanced cash drawers at close.
Shipping and Receiving Manager
The Granite Resource Group
10.2021 - 03.2024
- Pulled, verified, and packaged items for shipment.
- Processed and filled wholesale and online orders.
- Managed all payables and receivables.
- Managed communications with customers and vendors.
Education
High School Diploma -
Homeschooled
Canby05-2022
Skills
- Customer Service
- Accounting
- Record-keeping
- Order-processing
- Verbal and Written Communication
- Calendar and Record Management
- QuickBooks Software
- Microsoft Office Suite
- Google Suite
Languages
Spanish
Professional Working
Timeline
Patient Care Coordinator
Parkwood Speech Therapy Clinic
04.2024 - Current
Barista
St. Honore Bakery
09.2023 - 04.2024
Shipping and Receiving Manager
The Granite Resource Group
10.2021 - 03.2024
High School Diploma -
Homeschooled
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