Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Gretchen Crowley

Oregon City

Summary

Dynamic administrative professional well-versed in various customer-facing roles. Offering five years of experience managing records, accounts, calendars and cashflow. Well-developed computer and software skills. Efficient and accurate with strong planning, problem-solving and communication abilities.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Lead Client Services Coordinator

Parkwood Speech Therapy Clinic
Tigard, OR
04.2024 - Current
  • Manage scheduling for patients and clinicians.
  • Apply administrative knowledge and courtesy to explain procedures and services to patients.
  • Greet and assist patients with check-in procedures.
  • Cross trained with both insurance and intake coordinators
  • Trained new staff on clinical procedures, fostering a supportive team environment and operational efficiency.
  • Perform clinical aid duties including sterilization of treatment tools & rooms.

Barista

St. Honore Bakery
Lake Oswego, OR
09.2023 - 04.2024
  • Created wide variety of drinks and food items in average shifts with consistently positive customer satisfaction scores.
  • Assisted in the training of new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Handled customer disputes and assisted with escalations to management whenever necessary.
  • Balanced cash drawers at close.

Shipping and Receiving Manager

The Granite Resource Group
Newberg, OR
10.2021 - 03.2024
  • Pulled, verified, and packaged items for shipment.
  • Processed and filled wholesale and online orders.
  • Managed all payables and receivables.
  • Managed communications with customers and vendors.

Education

High School Diploma -

Homeschool
Crowley Academy - Canby, OR
05-2022

Skills

  • Customer Service
  • Accounting
  • Record-keeping
  • Order-processing

Certification

  • Certified in IV & Phlebotomy

Languages

Spanish
Limited Working

Timeline

Lead Client Services Coordinator

Parkwood Speech Therapy Clinic
04.2024 - Current

Barista

St. Honore Bakery
09.2023 - 04.2024

Shipping and Receiving Manager

The Granite Resource Group
10.2021 - 03.2024

High School Diploma -

Homeschool

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