Summary
Overview
Work History
Education
Skills
Certification
Veterans Preference
Selected Contribution
Job Related Training
Military Awards
Citizenship
Disclaimer
Timeline
Generic
Gretchen Grant

Gretchen Grant

Glendale,USA

Summary

Enthusiastic NBHWC Health & Wellness Coach experienced in personal fitness support, group instruction and fitness floor monitoring & SMART goals. Hardworking and dedicated team player with excellent communication and relationship-building skills. Known for personable demeanor and determined attitude.


Resourceful counseling professional with experience in providing individual and group support to help clients suffering from substance abuse issues. Skilled in developing and implementing treatment plans, conducting assessments and providing referrals to external resources. Committed to advocating for client rights and helping build positive coping skills.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Life Time Fitness
11.2020 - Current
  • Planned and executed group fitness sessions with warm-ups and cool-downs.
  • Set up and broke down equipment before and after classes.
  • Delivered fun and motivating group fitness classes designed to improve overall health and fitness levels.
  • Monitored participant progress and provided positive reinforcement to support goal achievement.
  • Demonstrated proper form and technique to prevent injury.
  • Established classes to effectively match skill and learning levels of all participants.
  • Promoted overall wellness by incorporating mindfulness practice into selected group sessions, enhancing participant mental well-being alongside physical fitness achievements.

Kula Yoga
06.2019 - Current
  • Demonstrated yoga poses and provided verbal cues and adjustments to help students improve alignment and technique.
  • Boosted client retention rates by fostering positive relationships and providing personalized guidance on their yoga journey.
  • Built relationships with students to boost rapport and word-of-mouth referrals.
  • Promoted physical fitness with dynamic sequencing of asanas designed to challenge and inspire students of all levels.
  • Enhanced client flexibility by incorporating customized stretching and yoga poses into daily routines.

Physical Fitness Instructor/Yoga Instructor

02.2014 - Current
  • Restoring and preserving health and well-being through connection, breath and intelligent body movements
  • Design and deliver instruction for a 30/60/75/90 minute mind-body exercise program to fitness club community members, Veterans, and Military
  • I carry certifications through Body Training Systems, Yoga Alliance, Life Power Yoga, and 500 RYT Hatha Yoga
  • Design programs to incorporate proven fitness and well-being modalities including dynamic movements, Meditation, yoga, pilates, Tai Chi and athletic training
  • Create and educate participants to improve breath awareness, balance, mobility, flexibility, core strength, stress management, and mind-body balance
  • Teach a high-rep weight training program using adjustable barbell, weight plates, and body weight.

Health & Wellness Coach

Veterans Administration Medical Center
04.2021 - 04.2022
  • Improved overall client health by providing guidance on nutrition, exercise, and stress management techniques.
  • Created a supportive environment where clients felt comfortable discussing their challenges openly without judgment or criticism.
  • Educated clients on self-care practices, leading to enhanced mental wellbeing and reduced stress levels.
  • Established and maintained partnerships with community organizations to promote health education programs.
  • Empowered clients by teaching them how to set achievable goals that aligned with their personal values and aspirations.
  • Taught health education classes for community workers and members of public.
  • Evaluated client progress through regular check-ins and follow-up appointments, celebrating milestones and adjusting plans as needed.
  • Promoted holistic approaches to health through consistent coaching sessions covering various aspects of well-being such as sleep habits, work-life balance, and relaxation techniques.
  • Assisted employers in developing workplace wellness initiatives that improved employee health, productivity, and morale.
  • Monitored, tracked and reported on individual progress with wellness plans.
  • Provided individual health coaching to help clients optimize personal choices.

Drug Test Coordinator

United States Army / Installation Army Substance Abuse Prevention (ASAP) Office
02.2010 - 08.2019
  • Provided counseling and support to clients with drug and alcohol abuse issues.
  • Monitored trends in substance abuse within the community, adapting strategies as needed to maintain effectiveness.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Created customized care plans, working with hospital staff and families to assess and meet individual needs.
  • Improved access to support services for individuals struggling with addiction through partnerships with local organizations.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Facilitated group and individual therapy in outpatient setting.
  • Discussed medical histories with patients in effort to provide most effective medical advice.
  • Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
  • Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
  • Spearheaded and implemented new projects to expand scope of engagement.
  • Communicated with patients, ensuring that medical information was kept private.
  • Kept accurate and detailed records to track and document client progress.
  • Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
  • Conducted thorough assessments of program effectiveness, ensuring optimal allocation of resources and continuous improvement.
  • Monitored client progress to make necessary adjustments for client success.
  • Coordinated care with other professionals to provide clients with comprehensive support.
  • Continuously updated knowledge on emerging drug trends and best practices in prevention, ensuring program offerings remained relevant and effective.
  • Established strong relationships with schools, law enforcement agencies, and healthcare providers to create a united front against substance abuse.
  • Implemented evidence-based programs designed to reduce risk factors associated with substance abuse among youth populations specifically.
  • Led training sessions for community members, increasing knowledge and skills in substance abuse prevention techniques.
  • Organized community events promoting healthy lifestyles as alternatives to drug use, encouraging positive behavioral choices among residents of all ages.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Enhanced community awareness of substance abuse prevention by organizing and conducting outreach programs.
  • Reduced substance abuse rates in the community by implementing effective education and intervention programs.
  • Developed individual treatment goals based on history and diagnosis.
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
  • Supported aftercare planning for continued recovery after treatment.

Sit Means Sit
01.2017 - 01.2019
  • Reduced dog behavioral issues through consistent application of positive reinforcement techniques.
  • Collaborated with fellow trainers to develop new strategies and approaches, resulting in improved client satisfaction rates.
  • Evaluated dogs'' progress during training sessions, adjusting techniques according to unique temperaments and learning styles.
  • Implemented puppy socialization classes that promoted early development of essential social skills and appropriate interaction with other dogs and humans.
  • Instructed group classes to teach essential obedience commands, fostering well-behaved pets in various settings.
  • Monitored animal health, attention and behavior during training sessions.
  • Evaluated animals to determine temperaments, abilities and aptitude for training.
  • Maintained clean, neat, and hazard-free animal areas to protect individual health and wellbeing.
  • Maintained detailed records of each dog''s progress throughout the duration of training programs, enabling data-driven adjustments when needed.
  • Observed dogs in various settings to determine behavioral concerns and problems.
  • Succeeded in training diverse animals with confident training techniques and trusting relationships.

Summit Fitness
01.2014 - 01.2019
  • Promoted safe and inclusive environment for club clients and members.
  • Developed creative and fun fitness classes to keep participants engaged and motivated.
  • Enhanced client satisfaction through the customization of workout plans based on individual needs and goals.

Family Fitness Center
01.2014 - 01.2019
  • Encouraged and motivated participants to persevere through challenges to achieve new goals.
  • Managed group fitness classes of up to 50 members.

Medical Technician & Shipping Coordinator

United States Army / Raymond W. Bliss Army Hospital
06.2008 - 02.2010
  • Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.
  • Implemented best practices in sample preparation protocols that resulted in fewer errors or retests, ultimately saving time and resources for the laboratory.
  • Enhanced patient care by conducting thorough diagnostic tests and providing accurate results.
  • Implemented infection control practices in handling specimens and equipment to provide protection and comply with health and safety protocols.
  • Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
  • Operated wide range of laboratory equipment and instruments to complete analysis.
  • Reduced turnaround time for test results by optimizing workflows within the lab setting.
  • Maintained strict aseptic fields when collecting biological samples, minimizing staff, and patient infection risks.
  • Collected and processed laboratory specimens to obtain samples for analysis.
  • Improved communication between departments by initiating regular updates on test status and availability of results.
  • Maintained safe work environment free of unnecessary hazards to protect staff and testing results.
  • Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
  • Upheld laboratory protocols dictated by facility, governing agencies, or special project requirements.
  • Troubleshot problems with equipment and recalibrated devices or brought serious concerns to supervisor for handling.
  • Prepared blood, plasma and platelets for transfusions by conducting blood group, type and compatibility tests.
  • Maintained patient records and reports to enable tracking history and provide accurate and up-to-date information for physicians and other medical staff.
  • Identified and traced quality control issues impacting laboratory results.
  • Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
  • Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
  • Maintained patient confidence and protected hospital by keeping information confidential.
  • Managed inventory of lab supplies, reducing waste and saving costs for the department.
  • Set up, maintained and verified sterility of lab equipment and tools.
  • Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
  • Conducted routine laboratory tests to determine underlying conditions and diagnosis.
  • Facilitated cross-training opportunities among colleagues to promote skill diversification and increased capacity for handling diverse caseloads.
  • Consulted with outside professionals and specialists about tests and testing results.
  • Trained new staff members in laboratory procedures, contributing to overall team success and cohesion.
  • Assisted physicians and nurses in performing diagnostic tests and procedures to identify accurate treatment for patients.
  • Followed appropriate disinfecting procedures to sterilize medical equipment.
  • Actively contributed to interdisciplinary team meetings, offering insight into potential diagnoses based on lab findings.

Certified Medical Assistant

Kaplan Family Care Center
12.2006 - 06.2008
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
  • Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
  • Taught patients about medications, procedures, and care plan instructions.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Prepared and administered medications to alleviate patient symptoms.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
  • Prepared lab specimens for diagnostic evaluation.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.

Certified Medical Technologist

Summa St. Thomas Hospital Emergency Department
05.2006 - 12.2006
  • Collaborated with cross-functional teams to develop cutting-edge software solutions, driving business growth.
  • Created, aligned, and optimized electrical instrumentation and testing equipment.
  • Streamlined workflow efficiency by automating repetitive tasks and improving overall processes.
  • Directed patients to examining rooms and coordinated transportation assistance as necessary.
  • Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
  • Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.

Manager

A&W Restaurant
04.2005 - 10.2005
  • Oversaw food preparation and monitored safety protocols.
  • Developed unique events and special promotions to drive sales.
  • Motivated staff to perform at peak efficiency and quality.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Resolved customer complaints promptly and professionally, ensuring repeat business and positive reviews.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
  • Monitored and adjusted pricing, discounts and promotions to maximize profitability.
  • Continuously sought opportunities for professional development by attending industry conferences, workshops, and seminars.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Evaluated vendor relationships regularly to ensure quality products at competitive prices.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.

Air Space Transportation Coordinator & Human Resource

United States Army, 19th Battlefield Coordination Detachment (BCD)
08.2001 - 09.2004
  • Primarily responsible for supervising and managing the reception and coordination of Soldiers relocation and travel arrangements for the Installation.
  • Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
  • Scheduled shifts and shift changes to accommodate workload and customer needs.
  • Coordinated cross-functional teams during large-scale projects involving multiple departments or geographical regions for successful outcomes related to transportation movement coordination tasks.
  • Worked with service providers to resolve issues and correct delays.
  • Trained new employees on company policies and procedures, ensuring a well-prepared workforce capable of achieving performance targets.
  • Developed a culture of continuous improvement within the team by encouraging open feedback and implementing changes based on suggestions from both internal and external sources.
  • Developed standard operating procedures for team to follow and maintained records of activities.
  • Improved safety measures within the department through regular training sessions focused on accident prevention techniques specific to the transportation industry.
  • Developed and implemented strategies to improve team productivity and efficiency.
  • Evaluated carrier performance regularly, providing feedback to improve service levels and maintain strategic partnerships.
  • Maintained accurate documentation for all shipments, ensuring compliance with regulatory requirements and minimizing risk exposure.
  • Streamlined transportation routes by analyzing data and identifying inefficiencies, resulting in reduced costs and improved delivery times.
  • Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
  • Met or exceeded production goals and objectives by following strict procedures.
  • Reduced transit times significantly by optimizing transportation schedules based on factors such as customer needs, location proximity, and traffic patterns.
  • Resolved transportation issues promptly, minimizing disruption to customers'' operations and maintaining high satisfaction levels.
  • Ensured timely delivery of products by monitoring shipment progress and addressing potential delays proactively.

Transportation Coordinator

United States Army, 30th Movement Control Team
02.1999 - 08.2001
  • Primarily responsible for scheduling and selecting the modes of transportation for personnel and equipment.
  • Provided timely transportation of diverse clients to healthcare facilities.
  • Developed strategies to reduce transportation costs and increase operational performance.
  • Met safety and regulatory standards for full operational compliance.
  • Collaborated with cross-functional teams on supply chain initiatives, ensuring seamless integration of transportation coordination efforts.
  • Built and maintained strong partner relationships for smooth, cost-effective logistics.
  • Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
  • Implemented tracking and tracing software to improve shipment monitoring
  • Analyzed transportation data to identify improvement opportunities.
  • Managed transportation budgets, identifying cost-saving opportunities and making data-driven decisions to optimize spending.

Education

Health And Wellness

Mind Body Green
Brooklyn, NY
05.2023

Bachelor of Science - Substance Abuse and Addiction Counseling

Grand Canyon University
Phoenix, AZ
10.2015

Associate of Arts in Applied Business - Medical Assisting

National Institute of Technology
Cuyahoga Falls, OH
01.2006

Associate of Arts -

University of Maryland University College
Adelphi, MD
01.2004

Skills

  • Life Balance Strategies
  • Group Instruction
  • Health Education
  • Community Relations
  • Relaxation Techniques
  • Nutrition knowledge
  • Allied Health Instructor
  • Mental Health Support
  • Physical Fitness Expertise
  • Self-Care Promotion
  • Workplace Wellness
  • Interventions understanding
  • Chronic Disease Prevention
  • Substance abuse awareness
  • Behavior Modification
  • Holistic Health Awareness
  • Relationship Building

Certification

Health & Wellness Coach, May 2023, Mind Body Green (NBHWC) ID A-3804467

Veterans Preference

10-Point Veterans Preference

Selected Contribution

  • Responsible for scheduling and selecting modes of transportation for personnel and equipment. Wrote program acquisition strategies, Basis of Issue Plans, Qualitative, Quantitative, Personnel Requirements Information and Logistic Support Plans, and Army Material Fielding Plan for new systems to form the basis for the development of the Material Support Plan.
  • Advised Military and DOD Civilians of their entitlement for shipment of personal property and passenger travel and prepared necessary documentation.
  • Collaborated with other agencies, professional organizations, community organizations to support program objectives.
  • Requested and coordinated transport capability to meet movement mission. Use the Logistics Modernization Program to manage information technology equipment.
  • Marked and labeled cargo and freight shipments in accordance with regulatory requirements.
  • Documented and inventoried freight, cargo, and material shipments of all types; operated automated data terminal equipment to prepare movement documentation and related correspondence.
  • Ensured that all social, financial, and personal information pertinent to relocation was obtain to tailor support requirements.
  • Provided supervision and technical guidance for subordinates. Directed activities of a coordinating committee to achieve best practices to serve community.
  • Researched, interpreted, prepared and coordinated actions pertaining to travel entitlement.
  • Operated as quality control, identified and reported problem areas within the traffic management system to prevent additional costs, losses, and damage.
  • Established transportation program goals, objectives and procedures to enlist the support of leadership.
  • Conducted briefing for unit moves. Designed effective marketing strategies and public relations programs to ensure supported population is informed of opportunities.
  • Represent the Command at conferences/ functions that include Army, Navy, Air Force and Marine Corps representation when dealing with National Security Agency (NSA) and Civilian Contractors. Provide briefings to management officials, technical representatives and other professionals.

Job Related Training

  • Fundamentals of Successful Project Management
  • General Fund Enterprise Business System (GFEBS)
  • Government Purchase Card (GPC) Training
  • Master Resiliency Trainer (MRT)
  • Facilitator Training Course (3.1 CEU)
  • Crucial Communication Skills Training (1.2 CEU)
  • Army Foundation Course
  • Army Basic Leaders Course (28 June 2017) (11.60 CEUs)

Military Awards

  • Achievement Medal For Civilian Service (27 May 2015)
  • Certificate of Achievement (15 March 2017)
  • Army Commendation Medal
  • Army Achievement Medal (3 awards)
  • Good Conduct Medal
  • NATO Medal
  • Global War On Terrorism Service Medal
  • Kosovo Campaign Medal

Citizenship

U.S. Citizen

Disclaimer

I certify that, to the best of my knowledge and belief, all of my statements are true, correct, complete, and made in good faith.

Timeline

Health & Wellness Coach

Veterans Administration Medical Center
04.2021 - 04.2022

Life Time Fitness
11.2020 - Current

Kula Yoga
06.2019 - Current

Sit Means Sit
01.2017 - 01.2019

Physical Fitness Instructor/Yoga Instructor

02.2014 - Current

Summit Fitness
01.2014 - 01.2019

Family Fitness Center
01.2014 - 01.2019

Drug Test Coordinator

United States Army / Installation Army Substance Abuse Prevention (ASAP) Office
02.2010 - 08.2019

Medical Technician & Shipping Coordinator

United States Army / Raymond W. Bliss Army Hospital
06.2008 - 02.2010

Certified Medical Assistant

Kaplan Family Care Center
12.2006 - 06.2008

Certified Medical Technologist

Summa St. Thomas Hospital Emergency Department
05.2006 - 12.2006

Manager

A&W Restaurant
04.2005 - 10.2005

Air Space Transportation Coordinator & Human Resource

United States Army, 19th Battlefield Coordination Detachment (BCD)
08.2001 - 09.2004

Transportation Coordinator

United States Army, 30th Movement Control Team
02.1999 - 08.2001

Health And Wellness

Mind Body Green

Bachelor of Science - Substance Abuse and Addiction Counseling

Grand Canyon University

Associate of Arts in Applied Business - Medical Assisting

National Institute of Technology

Associate of Arts -

University of Maryland University College

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