Summary
Overview
Education
Work History
Skills
Accomplishments
Timeline
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Gretchen Grogg

Rowlett,TX

Summary

Dynamic professional with a proven track record at Medical City Dallas, excelling in fast-paced environments. Adept at problem-solving and delivering exceptional customer service, I leverage strong communication skills and attention to detail to enhance team collaboration and client satisfaction. Committed to continuous improvement and adaptable to new challenges.

Overview

49
49
years of professional experience

Education

No Degree - Apparel Design

Richland Jr.College
Dallas, TX

Work History

Cashier/ Store Associate

Home Goods
01.2024 - 07.2025

Product Demonstrator

Costco
08.2021 - 11.2023
  • Demonstrated product features to customers, enhancing brand awareness and product knowledge.
  • Engaged with diverse audiences, fostering positive customer experiences and satisfaction.
  • Assisted in setting up product displays, ensuring compliance with company standards and guidelines.
  • Collected feedback from customers to inform product improvements and marketing strategies.

Cashier/ Store Associate

Tj Maxx Dept Store
01.2020 - 06.2021

Insurance Coordinator

Bill Russell Insurance Company Austin
03.2006 - 02.2009
  • Coordinated insurance claims processing to ensure timely resolution and client satisfaction.
  • Provided support in analyzing client needs to recommend appropriate insurance products.
  • Streamlined communication between clients and underwriters to enhance information flow.
  • Verified insurance and communicated coverage to staff and patients.
  • Managed a high volume of inbound calls, promptly resolving issues while providing accurate information on policies and procedures.

Data Processing and Coding

Medical City Dallas
02.2001 - 10.2004
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Paid attention to detail while completing assignments.

Wholesale Clothing Sales

Arpeja of California
08.1976 - 04.1999
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Strengthened communication skills through regular interactions with others.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Paid attention to detail while completing assignments.

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Dependable and responsible
  • Flexible and adaptable
  • Multitasking
  • Multitasking Abilities
  • Excellent communication
  • Computer skills
  • Organizational skills
  • Calm under pressure
  • Active listening
  • Problem resolution
  • Verbal communication
  • Organization and time management

Accomplishments

I was a Model for a very well known and respected Modeling Agency. I did print adds for reputable fashion magazines in the 80’s and 90’s. I also did a few swimwear commercials.

Timeline

Cashier/ Store Associate

Home Goods
01.2024 - 07.2025

Product Demonstrator

Costco
08.2021 - 11.2023

Cashier/ Store Associate

Tj Maxx Dept Store
01.2020 - 06.2021

Insurance Coordinator

Bill Russell Insurance Company Austin
03.2006 - 02.2009

Data Processing and Coding

Medical City Dallas
02.2001 - 10.2004

Wholesale Clothing Sales

Arpeja of California
08.1976 - 04.1999

No Degree - Apparel Design

Richland Jr.College

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Gretchen Grogg