Gretchen Hanchey
5544 US Hwy 61 Saint Francisville,LA
Summary
Licensed Esthetician with experience in providing advanced skincare treatments and educating clients on maintaining healthy skin. Strengths include deep knowledge of various skincare products, therapies, and techniques along with strong interpersonal skills to build client relationships. Previous work involves creating individualized treatment plans resulting in improved client satisfaction and loyalty.
Overview
24
24
years of professional experience
Work History
Licensed Aesthetician
Transitions For Life Medical Spa
, LA
03.2022 - 12.2024
- Assisted spa in activities such as staff meetings, promotions and housekeeping duties.
- Attended industry-related seminars to stay up-to-date on new trends in esthetics.
- Developed marketing strategies for promoting spa services through social media channels.
- ProCell Therapies - using MDA and Micro-channeling treatments. Advanced skincare and rejuvenation. Working with patient/client consultations and treatment plans.
Makeup Artist/Freelancer
Estee Lauder Companies Inc
Baton Rouge, Louisiana
01.2010 - 09.2015
- Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax.
- Organized inventory of cosmetics and supplies according to expiration dates.
- Collaborated with hairstylists, photographers, costume designers, models, and other professionals in the industry.
- Trained and mentored new makeup artists.
- Handled appointment booking, canceling and rescheduling.
- Checked physical inventory to maintain product stock levels.
- Conducted demonstrations at cosmetic counters to promote new products.
- Designed customized makeup looks to meet client specifications and satisfaction.
- Conducted makeup trials to ensure client approval before special events.
- Provided makeup services for weddings, proms and other special events.
- Account Coordinator- working Louisiana and Kentucky Territories for events and freelance makeup artist.
- Meeting all sales goals, and ensuring great customer service, and hitting operational targets.
Spa Owner/Coordinator, Public Relations and Marketing
Self Employed-
Saint Francisville, Louisiana
07.2000 - 08.2009
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Coordinated with vendors for product purchasing and delivery.
- Managed day-to-day operations of the spa, including scheduling appointments, supervising staff, and ensuring customer satisfaction.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
Esthiology - Skin
Aveda Arts & Sciences Institute
Covington, LA07-2000
Skills
- Eyebrow and lash tinting
- Hydrofacials
- Skin rejuvenation
- Networking and outreach
- Waxing
- Cosmetics
Timeline
Licensed Aesthetician
Transitions For Life Medical Spa
03.2022 - 12.2024
Makeup Artist/Freelancer
Estee Lauder Companies Inc
01.2010 - 09.2015
Spa Owner/Coordinator, Public Relations and Marketing
Self Employed-
07.2000 - 08.2009
Esthiology - Skin
Aveda Arts & Sciences Institute