Gretchen Hill
Costa Mesa,CA
Summary
Dynamic and dependable professional with a strong background in leadership and academic advising at Biola University. Proven ability to foster emotional intelligence and collaboration among diverse groups, enhancing student engagement and success. Skilled in conflict resolution and small group facilitation, committed to creating enriching environments for personal and academic growth.
Overview
5
5
years of professional experience
Work History
High School Ministry Volunteer Youth Leader
Arbor Road Church
10.2024 - Current
- Collaborated with 20+ volunteers to cultivate a spiritually enriching community for high school students.
- Encouraged the girls in spiritual and emotional growth through leading conversation and asking/answering questions.
- Guided discussions with a group of 10+ junior and senior girls weekly.
Peer Academic Advisor
Biola University
08.2025 - 05.2026
- Advised students individually and in groups on course selection, registration, add/drop processes, and major exploration to enhance academic success.
- Guided students through academic transitions, promoting confidence and self-advocacy in their university journey.
- Maintained comprehensive knowledge of Biola's academic programs, campus resources, and extracurricular opportunities to effectively assist students.
- Met weekly with staff to ensure accurate use of programs and resources.
Study Abroad Administration Assistant
Biola University
08.2025 - 05.2026
- Coordinated study abroad fair logistics, tracking representative attendance and engaging with prospective students about study abroad opportunities.
- Presented in group sessions during prospective student days to represent study abroad program, sharing personal experiences to inform and encourage student interest.
- Managed applicant data by creating and maintaining spreadsheets on student profiles and course selections, facilitating streamlined processing for the upcoming study abroad semester.
Hostess/Waitress
Sycamore Parkway Restaurant
06.2021 - 12.2024
- Provided attentive service to 25+ tables per shift, fostering high customer satisfaction through positive interactions.
- Maintained composure and professionalism with customers during peak hours to enhance overall dining experience.
- Greeted and seated 200+ customers daily while managing cash register operations to ensure smooth service flow.
- Communicated with coworkers, i.e. other servers, bussers, and cooks, to ensure efficient and accurate service.
Education
B.A. - Psychology, Minor in Biblical Studies
Biola University
La Mirada, CA05-2026
Living & Learning International
12-2023
Skills
- Youth Development
- Customer Assistance
- Leadership development
- Group Engagement
- Conflict Resolution
- Communication
- Collaboration
- Interpersonal Skills
- Emotional intelligence
- Dependability
- Quick Learner
Timeline
Peer Academic Advisor
Biola University
08.2025 - 05.2026
Study Abroad Administration Assistant
Biola University
08.2025 - 05.2026
High School Ministry Volunteer Youth Leader
Arbor Road Church
10.2024 - Current
Hostess/Waitress
Sycamore Parkway Restaurant
06.2021 - 12.2024
B.A. - Psychology, Minor in Biblical Studies
Biola University
Living & Learning International