Gretchen Hollander
Mason City,IA
Summary
Accomplished probation officer offering several years of experience working with individuals with behavioral, substance use, and mental health disorders. Dedicated and detail-oriented with extensive experience managing clients, working closely with community partners. Resourceful team player.
Overview
26
26
years of professional experience
Work History
Probation/Parole Officer 3
Iowa Department of Corrections - Second District
Mason City , IA
12.2012 - Current
- Supervise community based corrections clients who score as level 4 through level 5 on the risk assessment tools to be at high risk for violence, victimization and overall recidivism. Conduct home visits on Probation and Parole clients.
Address and help facilitate resolution to issues that arise with clients.
Conduct and utilize risk assessments that identify risk, needs, and responsivity.
Prepare and present accurate written and oral reports on clients for the courts, parole board, administrative hearings, and in-house staffing’s and outside agencies.
Facilitate cognitive behavioral evidence-based groups with effectiveness and fidelity.
Act as a lead worker with responsibilities such as assisting with supervisory duties, continuous quality improvement, and training/mentoring other staff.
Probation/Parole Officer 2
Iowa Department of Corrections - Second District
Mason City, IA
09.2005 - 12.2012
- Supervises predominantly level 2 through level 4 Probation and Parole clients.
Conduct assessments including but not limited to IVVI and DRAOR.
Prepare and present accurate written and oral reports on clients for the courts, parole board, administrative hearings, in-house staffing’s and outside agencies in compliance with established deadlines.
Communicate professionally and effectively with the client population (predominantly Level 1 and 2), criminal justice and related agency staff and other involved parties in individual and group settings.
Coordinate internal as well as external resources to address client risk management and case plans to include responding with a balanced approach of accountability and treatment utilizing evidence-based practices when issues arise.
Safely and urgently respond in high stress, critical or emergency situations.
Residential Officer
Iowa Department of Corrections - Second District
Mason City, IA
08.1999 - 09.2005
- Conducting facility security checks and searches to transporting clients within the community. Employing effective behavior change techniques, such as motivational interviewing and cognitive behavioral strategies.
- Direct service provider, engaging in high-contact interactions with clients.
- Member of a cohesive multidisciplinary team, working collaboratively to observe and assess client behaviors and interactions. Build quality relationships with clients .
Education
Bachelor of Science -
Union College
Barbourville, Kentucky05-1995
Associate of Arts -
Southeastern Community College
West Burlington, IA05-1992
Skills
- Problem-solving
- Risk and needs assessments
- Case management
- Teamwork and collaboration
- Motivational interviewing
Timeline
Probation/Parole Officer 3
Iowa Department of Corrections - Second District
12.2012 - Current
Probation/Parole Officer 2
Iowa Department of Corrections - Second District
09.2005 - 12.2012
Residential Officer
Iowa Department of Corrections - Second District
08.1999 - 09.2005
Bachelor of Science -
Union College
Associate of Arts -
Southeastern Community College