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Gretchen Holopirek
Larned,KS
Summary
Experienced with managing office operations and providing administrative support to multiple staffs. Utilizes strong organizational and communication skills to ensure smooth daily operations. Knowledge of office software and procedures contributes to well-structured and supportive environments. Consistently fosters teamwork and adapts to evolving needs while maintaining high level of organization and attention to detail.
Overview
29
29
years of professional experience
Work History
Substitute Teacher
USD 495 Fort Larned School District
01.2026 - Current
- Delivered engaging lessons aligned with curriculum standards to foster student learning and development.
- Adapted instructional materials to meet diverse student needs and learning styles effectively.
- Managed classroom behavior using positive reinforcement techniques to create a productive learning environment.
- Collaborated with full-time teachers to ensure continuity in lesson plans and classroom activities.
- Maintained accurate records of over 150 student attendance and performance to support administrative reporting requirements.
- Developed relationships with students and staff to promote a supportive school culture focused on educational excellence.
- Participated in professional development workshops to continuously improve teaching methodologies and classroom management skills.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities.
- Followed lesson plans designed by absent teachers.
- Enforced school and class rules to maintain order in the classroom.
- Monitored student behavior and administered discipline as needed.
Office Manager
Midwest Hay and Grinding, LLC
01.2024 - 12.2025
- Coordinated daily office operations, ensuring efficient workflow and resource allocation.
- Managed scheduling and logistics for staff meetings and client appointments.
- Implemented filing systems to enhance document organization and retrieval efficiency.
- Trained new employees on office procedures and software systems to ensure seamless onboarding.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Resolved issues through active listening and open-ended questioning, escalating major problems to the manager.
- Completed bi-weekly payroll for 13 employees.
Universal Banker
Fusion Bank
10.2017 - 01.2024
- Identified customer financial needs through in-person efforts, cold calls, referrals and marketing while providing strong product knowledge and quality service.
- Processed customer check transactions efficiently, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
- Identified customer financial needs through in-person efforts, cold calls, referrals, and marketing, enhancing customer satisfaction and service quality.
- Displayed knowledge and proficiency in explaining, selling and administering products and referred customers to appropriate resources for enhanced services.
- Understood and applied selling techniques to open, develop and close sales and created product interest by actively cross-selling products and services to pursue customers.
- Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
- Checked accounts for fraud and provided law enforcement with relevant details.
- Trained and mentored eight new banking staff across three branch locations to improve compliance and service delivery.
- Documented transactions and moved, deposited or withdrew money accurately to prevent errors.
- Balanced teller drawers and ATM cash.
- Opened, closed and updated accounts for customers in excess of two million dollars.
- Established new accounts for high net worth individuals and serviced existing accounts to maximize revenue.
- Managed escalated phone calls by applying conflict resolution skills and extensive knowledge of bank policies, products and services.
- Performed daily reconciliation of teller drawers. and ATM cash.
- Increasing frontline staff defense awareness by 20% on fraud monitoring.
- Prospected for new business through networking, community outreach and customer referral generation.
- Monitored customer accounts for suspicious activity. and provided law enforcement with relevant details.
- Supervised branch operations and made continuous improvements in each area.
- Managed escalated phone calls by applying conflict resolution skills and extensive knowledge of bank policies, products and services.
- Helped clients protect assets through a variety of strategies.
- Increased frontline staff defense awareness by 20% on fraud monitoring.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Developed customized deposit and lending solutions for small business customers, driving account growth and client retention.
- Performed loan servicing functions to check compliance with applicable terms and conditions.
Program Technician
United States Department Of Agriculture-Farm Service Agency
12.2005 - 06.2007
- Lead Technician for Conservation Reserve Program (CRP)
- Enhanced customer service success by resolving issues promptly.
- Processed payments to over 200 individuals for CRP.
- Coordinated logistics and materials for board meetings, committee meetings, and staff events to ensure smooth operations.
- Increased customer service success rates by quickly resolving issues.
- Processed travel vouchers and timesheets for twelve employees from two offices.
- Served as lead technician for CRP, overseeing compliance and implementation of conservation practices.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to eight office staff on desired weekly day.
- Supported staff in certifying crop acres across 200,000+ acres in multiple counties.
Budget Analyst
United States Department Of Agriculture-NRCS
08.2005 - 12.2005
- Reviewed monthly operations to assess compliance with budgets and determine adjustments for future plans.
- Generated annual budget forecasting information for executive and corporate reports.
- Monitored and reported budgetary discrepancies to corporate senior management to maximize reporting efficiency and finalized spending plans.
- Compiled month-end statistical data to support budget analysis and reporting.
- Evaluated procurement needs and projected expenditures.
- Audited, balanced and reconciled payroll for more than 400 personnel.
- Implemented budgetary monitoring techniques to improve corporate spending habits.
- Identified and monitored budget expenses for accuracy and signs of fraud.
- Created and updated expenditure reports in Microsoft Excel.
- Worked with human resources to assess labor patterns and hiring requirements.
- Reviewed key performance indicator reports for accuracy and completeness. for accuracy and completeness.
- Provided recommendations on budgets and forecasts to facilitate informed decision-making.
- Identified and implemented process changes resulting in improved performance and accuracy.
- Prepared response strategies to avoid potential budget cuts.
Aquatics/Teen Program Coordinator
Salina Family YMCA
06.1997 - 12.2005
- Supervised Teen Leader's Program and responsible for all Teen Programs.
- Coordinated swim lessons and programs for 25 employees to enhance teaching effectiveness.
- Taught over 50 swim lessons to all ages and 30 water aerobics classes.
- Supervised Teen Leader's Program and was responsible for all Teen Programs.
- Organized and scheduled lifeguards and swim instructors so there weren't overlapping job duties for over 20 employees.
- Handled money and transactions while on duty one evening per week.
- Resolved personnel issues during shifts to maintain a positive work environment.
- Successfully shut down business at closing time and put all money in safe.
- Demonstrated respect, friendliness and willingness to help whenever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties according to established standards and policies.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Budget Technician
United States Department Of Agriculture-NRCS
03.2004 - 08.2005
- Audited, balanced and reconciled payroll for more than 400 personnel as head timekeeper for agency.
- Processed 20 lump sum payments for retiring employees statewide with USDA-NRCS, ensuring timely and accurate disbursement.
- Processed 20 lump sum payments for retiring employees for entire state of Kansas with USDA-NRCS.
- Processed over 300 travel vouchers and 30 relocation vouchers.
- Provided training on travel policy and procedures to over 400 employees.
- Provided training to five area timekeepers and eight state office timekeepers and wrote timekeeping policies for state,
- Collaborated with diverse teams to complete project-driven objectives.
- Organized All Employees Meeting for over 400 employees in Wichita, KS, coordinating accommodations for guest speakers and luncheon to facilitate engagement.
Office Assistant
USDA-NRCS
11.2000 - 03.2004
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Delivered clerical support by handling a range of routine and special requirements.
- Developed correspondence letters, memos and emails.
- Executed record filing system to improve document organization and management.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Verified accuracy of business records by consistently updating customer information.
- Coordinated and scheduled business meetings and travel arrangements to ensure seamless operations.
- Drafted common document templates for use by executives and employees.
- Maintained staff directory and company policy handbook for Assistant State Conservationist (ASTC) responsible for Management Staff; which included Human Resources, Financial Management, and Management Services.
- Handled all Workers' Compensation cases for the entire state of Kansas of USDA-NRCS.
- Managed all vehicle accidents for entire state of Kansas of USDA-NRCS.
- Recorded and submitted all awards for state of Kansas of USDA-NRCS.
- Prepared time and attendance reports, special requests, and purchase orders.
- Prepared 80 travel vouchers once employees returned from trips.
- Created routine correspondence and reports for three staffs using word processing, spreadsheets, graphics, and overhead powerpoint presentations.
- Created detailed expense reports and requests for capital expenditures.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Handled client correspondence and tracked records to foster office efficiency.
- Managed multiple projects simultaneously using organizational and analytical skills.
- Managed client correspondence by tracking and organizing communication records. and tracked records to foster office efficiency.
- Supported staff on special assignments and ad hoc projects.
- Edited Microsoft Word and Microsoft Excel documents to keep all company materials free of grammar errors.
- Arranged National Soil Scientist meeting to be held in Kansas within first two years and coordinated resources for use by all attendees, which was over 75 people.
- Maintained staff directory and company policy handbook for Human Resources Department.
- Participated in job fairs to promote USDA-NRCS and attract potential candidates. to promote USDA-NRCS at eight Colleges and Universities.
Education
Bachelor of Arts - Business Administration
Kansas Wesleyan University
Salina, KS12-1998
Associate of Arts - Accounting And Business Management
Garden City Community College
Garden City, KS12-1996
Skills
- Substitute teacher coordination
- Classroom management
- Attendance record management
- Document preparation
- Recordkeeping
- Payroll processing
- Multitasking and time management
- Verbal and Written Communication
- Quick learner
- Adaptable
Timeline
Substitute Teacher
USD 495 Fort Larned School District
01.2026 - Current
Office Manager
Midwest Hay and Grinding, LLC
01.2024 - 12.2025
Universal Banker
Fusion Bank
10.2017 - 01.2024
Program Technician
United States Department Of Agriculture-Farm Service Agency
12.2005 - 06.2007
Budget Analyst
United States Department Of Agriculture-NRCS
08.2005 - 12.2005
Budget Technician
United States Department Of Agriculture-NRCS
03.2004 - 08.2005
Office Assistant
USDA-NRCS
11.2000 - 03.2004
Aquatics/Teen Program Coordinator
Salina Family YMCA
06.1997 - 12.2005
Bachelor of Arts - Business Administration
Kansas Wesleyan University
Associate of Arts - Accounting And Business Management
Garden City Community College