Gretchen Klyber
Chicago,IL
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
24
24
years of professional experience
Work History
Construction/Renovation
Self-employed
08.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrate excellent written and verbal communication skills.
- Increased repeat business through exceptional customer service and followups.
- Work flexible hours across night, weekend, and holiday shifts.
Independent Contractor
Lyft / Uber
09.2018 - 03.2020
- Self motivated and disciplined to keep consistent schedule
- Interact with a diverse clientele to maintain high user rating
- Document and record business expenses for tax deductions
- Operate multiple platforms and vehicle in a fast paced environment
Server
Leader Bar
09.2018 - 03.2020
- Managed multiple tables simultaneously, maintaining efficiency during high-volume service periods.
- Greeted new customers, discussed specials, and took drink orders.
- Bussed and reset tables to keep dining room and work areas clean.
- Delivered exceptional customer service, ensuring guest satisfaction and repeat patronage.
Sales Manager
Doll Market
12.2009 - 10.2013
- Processed orders and managed customer service issues
- Collected and entered data for customer purchases and accounts
- Researched and compared products for competitive pricing
- Consulted and located vendors for business relationships
Designer/Sales
La-Z-Boy
04.2006 - 12.2009
- Collaborated with sales team to improve productivity
- Presented and consulted design concepts to clients and home buyers
- Acquired and sustained working relationships with consumers
- Negotiated design solutions within client's budget
Loan Processor
American Loan
02.2001 - 04.2006
- Collected and processed appropriate loan documents
- Created and maintained customer accounts and relationships
- Assisted clients in reviewing and selecting appropriate loan
- Coordinated and integrated interoffice procedures and policies
Education
Associate of Arts and Sciences - Interior Design
Joliet Junior College
Joliet, IL06.2006
Skills
- Microsoft Office
- Self Motivated
- Attention to Detail
- Organization
- Positive Attitude
- Customer Service
- Scheduling and planning
- Operations oversight
- Problem-solving
Timeline
Construction/Renovation
Self-employed
08.2022 - Current
Independent Contractor
Lyft / Uber
09.2018 - 03.2020
Server
Leader Bar
09.2018 - 03.2020
Sales Manager
Doll Market
12.2009 - 10.2013
Designer/Sales
La-Z-Boy
04.2006 - 12.2009
Loan Processor
American Loan
02.2001 - 04.2006
Associate of Arts and Sciences - Interior Design
Joliet Junior College
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