30 Years' experience in organizational and community development as a process consultant and facilitator
25 Years' experience as a transformational leadership coach working with entrepreneurs and executives, guiding and mentoring business owners and CEOs through specialized coaching programs and implementing operational best practices utilizing available tools and skillset to improve business performance, profitability and customer satisfaction.
Extensive experience developing corporate and nonprofit teams
Seasoned trainer with excellent track record teaching and coaching senior and emerging leaders on interpersonal effectiveness and communication skills
Creative mediator skilled at resolving internal conflicts through artful application of mediation skills, conflict source analysis, and coaching
Engaging public speaker and intuitive listener able to develop trust and rapport quickly
Excellent networking and resource development skills
BA in Education and a Reading Specialist with extensive experience in education, including knowledge of different learning styles and deep experience working with neuro-diverse individuals to develop executive function and communication abilities
MS in Organization Development (AU/NTL) - focus on Strategy, Change Management and Whole Systems
Certified Leadership Coach with PCC distinction
Entrepreneur with superior business management, financial, marketing and presentation skills gained in retail, real estate and hospitality industries
Overview
45
45
years of professional experience
Work History
Co-Founder & President
PROCESS EXPERTS LLC
01.2003 - Current
Founded successful organizational consulting, training, and coaching practice serving a mix of corporate, nonprofit, and education clients.
Founder & President
HEARTWOOD CONCEPTS
01.1989 - 01.2003
Established private consulting, training and counseling practice to corporate, non-profit organizations, communities and public/ independent schools.
Family Support Center—Educational consultant and Director of Training (2005-2006)
Designed and delivered curriculum for middle school, high school student/ faculty and parent programs for Substance Abuse prevention and intervention.
• Designed and delivered “Parents as Resources” programs to educate and mentor parents in DC metro independent schools (K-12)
• Senior Staff, responsible for training FSC counselors on content and learning methodologies
• Coordinated programs to FSC member schools, reaching more than 8,000 students and parents
Real Estate Practice Partner
01.1979 - 01.1999
Established, grew and managed successful real estate business
Residential, Commercial and Land Acquisition Sales Associate for 20 years.
Community Task Force Leadership/Substance Abuse Coordinator
01.1987 - 01.1993
Montgomery County, MD Public SchoolsCluster Coordinator responsible for Task Force leadership integrating students, teachers and parents to create Community Prevention programs
San Juan County, WA-Substance Abuse Prevention Coordinator, responsible for managing federal grant funds and coordinating educational and community outreach in rural, ferry-served island community
Liaison to state agencies and federal training programs.
Educator/Reading Specialist
01.1976 - 01.1980
Director - Responsible for the education of identified students in Title I funded race-relations/reading remediation programs
Supervisor of three Teaching Assistants and member of Student Assessment Team.
Education
Certified Level I Mediator -
Fairfax, VA
Professional Certified Coach -
International Coach Federation
01.2008
Certified Leadership Coach -
Georgetown University
03.2007
M.S. in Organizational Development -
American University (AU/NTL)
01.2000
Bachelor of Arts - English And Education
Mercyhurst University, Erie, PA
05.1975
Skills
Leadership Abilities
Strategic Visioning
Stakeholder Communication
Team Building
Process Improvement
Emotional Intelligence
Assessment Certifications
The Leadership Circle Profile, The Leadership Culture Survey and Authentic Leader
Myers Briggs Type Indicator (MBTI), FIRO-B and, Strong Interest Inventory
Everything DiSC
EQ-I 2.0
Personal Information
Title: MSOD, PCC
Timeline
Co-Founder & President - PROCESS EXPERTS LLC
01.2003 - Current
Founder & President - HEARTWOOD CONCEPTS
01.1989 - 01.2003
Community Task Force Leadership/Substance Abuse Coordinator -
01.1987 - 01.1993
Real Estate Practice Partner -
01.1979 - 01.1999
Educator/Reading Specialist -
01.1976 - 01.1980
Fairfax, VA - Certified Level I Mediator,
International Coach Federation - Professional Certified Coach,
Georgetown University - Certified Leadership Coach,
American University (AU/NTL) - M.S. in Organizational Development,
Mercyhurst University - Bachelor of Arts, English And Education