Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gretchen Lee

Tulsa ,OK

Summary

Experienced healthcare professional prepared to contribute to patient care and support. Adept at maintaining high standards, ensuring patient comfort, and executing tasks efficiently. Strong focus on teamwork, adaptability, and achieving outcomes. Skilled in patient communication, basic medical procedures, and maintaining clean, safe environment. Reliable, flexible, and ready to meet changing needs.

Overview

7
7
years of professional experience

Work History

Head Hostess

Chedders Scratch Kitchen
03.2025 - Current
  • Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
  • Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
  • Coordinated large parties and events, ensuring seamless service from arrival through departure.
  • Handled guest complaints with tact and diplomacy, working to find satisfactory resolutions promptly.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Developed strong relationships with returning guests, encouraging loyalty and driving repeat business.

Treasury Accountant

Oxford House Sober Living Facility
09.2024 - Current
  • Developed informative treasury reports to provide senior management with insights into the company''s liquidity position and risk exposure levels.
  • Contacted customers to immediately find resolutions for escalated issues.
  • Strengthened internal controls, conducting regular audits to ensure compliance with policies and procedures.
  • Assisted in formulating treasury policies that aligned with organizational objectives while adhering to regulatory guidelines effectively mitigating financial risks faced by the company at all times.
  • Collaborated with cross-functional teams to develop comprehensive budget plans and forecasts.

Certified Nursing Assistant

St. John Hospital and Medical Center
07.2018 - 09.2023
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Education

Bachelor of Arts - American History

University of Arkansas
Fort Smith, AR
10-2014

BBA - Business Administration And Management

University of Texas At Austin
Austin, TX
05-1992

High School Diploma -

Paris Christian School
Paris, AR
05-1986

Skills

  • Compassionate patient assistance
  • Vital signs evaluation and documentation
  • Compassionate engagement
  • Meticulous attention to detail
  • HIPAA regulations knowledge
  • Supportive dialogue
  • Emergency preparedness
  • Healthcare documentation practices
  • Advanced wound care
  • Problem-solving skills
  • Engaged listening
  • Versatile in dynamic environments

Timeline

Head Hostess

Chedders Scratch Kitchen
03.2025 - Current

Treasury Accountant

Oxford House Sober Living Facility
09.2024 - Current

Certified Nursing Assistant

St. John Hospital and Medical Center
07.2018 - 09.2023

Bachelor of Arts - American History

University of Arkansas

BBA - Business Administration And Management

University of Texas At Austin

High School Diploma -

Paris Christian School

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