Gretchen Trusty-McBride
Summary
Proficient Compliance Analyst familiar with conducting research, performing compliance investigations, and establishing evaluation and training initiatives that drive organizational compliance improvements.
Overview
9
9
years of professional experience
Work History
Compliance Analyst, Privacy Officer
University of Maryland, St. Joseph Medical Center
Towson, MD
08.2022 - Current
- Coordinates with internal stakeholders, and other personnel, to ensure adherence to relevant rules and regulations and ensuring corporate initiatives are implemented across the system.
- Prepared documents for submission to regulatory agencies as required by law.
- Performed periodic reviews of existing processes and procedures to identify areas of improvement in terms of compliance standards.
- Review and monitor compliance with applicable laws, regulations, and policies to ensure compliance with regulatory requirements.
- Investigates any suspected violations of the organization's compliance policies.
- Conducts research on laws, regulations, and industry trends related to the organization's operations.
- Created plans to improve and correct operations in order to stay compliant.
- Reviewed company policies against best practices to better understand level of compliance.
- Participated in meetings with external auditors regarding audit results related to compliance matters.
HIM Operations Manager
University of Maryland Medical System, St. Joseph Medical Center
Towson, MD
08.2019 - 08.2022
- Managed day-to-day operations of HIM workflows, both technical and administrative, to ensure effective functionality of all activities related to document scanning management, EHR chart analysis, transcription, release of information, and timely completion for birth and death certificates for local regulatory agencies.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Developed and implemented operational procedures to ensure quality standards are met.
- Ensured compliance with release of information HIPAA regulations and provided guidance on interpretation and implementation of state laws governing disclosure of medical records.
- Led cross-functional teams in problem-solving activities related to process improvements or new product launches.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
HIM Supervisor
University of Maryland, St. Joseph Medical Center
Towson, MD
01.2016 - 04.2019
- Provided leadership to drive operational excellence using key performance metrics for individual quality and productivity
- Prepared reports of incomplete and delinquent medical records for distribution to appropriate hospital administrators.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
HIM Coordinator
University of Maryland, St. Joseph Medical Center
Towson, MD
12.2015 - 08.2017
- Amended HIM department policies and procedures according to The Joint Commission standards
- Performed deficiency analysis for HIM quality assurance
- Trained staff on all new processes and procedures.
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
- Recommended solutions related to staffing issues and proposed procedural changes to managers.
- Reviewed employees' work to check adherence to quality standards and proper procedures.
Health Information Management Administrative Coordinator
University of Maryland, St. Joseph Medical Center
Towson, MD
04.2014 - 12.2015
- Maintained calendar, schedule appointments, coordinate telephone conferences as well as meetings
- Scheduled all travel arrangements
- Created power point presentation for departmental meetings.
- Took part in meetings and committees to discuss such topics as electronic health records and communicate best ways to improve workflows.
- Coordinated workflow among departments ensuring timely completion of tasks associated with patient care services.
Education
Master of Science - Health Information Management
Southern New Hampshire University
12.2021
Bachelor of Science - Health Systems Management
University of Baltimore
12.2015
Skills
- Regulatory Understanding
- Documentation Skills
- Operations Support
- Compliance Understanding
- Policy Enforcement
- Information Gathering
- Incident Reporting
- Complex Problem Solving
- Verbal and Written Communication
- Deadline Adherence
References
References Furnished Upon Request
Timeline
Compliance Analyst, Privacy Officer
University of Maryland, St. Joseph Medical Center
08.2022 - Current
HIM Operations Manager
University of Maryland Medical System, St. Joseph Medical Center
08.2019 - 08.2022
HIM Supervisor
University of Maryland, St. Joseph Medical Center
01.2016 - 04.2019
HIM Coordinator
University of Maryland, St. Joseph Medical Center
12.2015 - 08.2017
Health Information Management Administrative Coordinator
University of Maryland, St. Joseph Medical Center
04.2014 - 12.2015
Master of Science - Health Information Management
Southern New Hampshire University
Bachelor of Science - Health Systems Management
University of Baltimore
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