Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gretchen Meeks

Salt Lake

Summary

Knowledgeable barista with solid background in creating high-quality beverages and providing exceptional customer service. Consistently recognized for maintaining clean and efficient work environment, contributing to team success. Demonstrated abilities in managing inventory and cash handling.

Overview

6
6
years of professional experience

Work History

Freelance Bookkeeper

Self-Employed
01.2024 - Current
  • Account Reconciliation - Comparing accounts and records to ensure accuracy and consistency.
  • Tracking Transactions - Listing each transaction a business makes to keep track of all spending.
  • Tax Preparation- Creating financial statements for the business in preparation to file the year’s taxes.

Customer Service and Financial Services Manager

Smith’s Food and Drug
02.2024 - 04.2025
  • Financial Services - Assist customers in providing financial services such as wire transfers, money orders, and other banking services.
  • Customer Service- Providing excellent service to guests and clients, while performing services such as processing returns and receiving feedback and complaints.
  • Department Leadership - Ensuring the department runs smoothly by assigning tasks to individuals, handling escalations with customers, and providing training and answering questions for cashiers in my department.

Barista Shift Lead

Awkward Coffee LA
01.2023 - 02.2024
  • Specialty Coffee - Taking pride in providing specialty coffee and espresso drinks while being knowledgeable of third-wave coffee.
  • Customer Service- Provide excellent service to guests and clients, ensuring a positive experience.
  • Shift Leadership - Perform managerial duties such as taking inventory, counting and dropping cash, and other responsibilities that fall to the manager on duty.

Barista

Split Leaf Coffee
10.2022 - 01.2023
  • Cashiering - Handling money with accuracy while taking orders and multitasking.
  • Taking and Preparing Orders - Accurately preparing customers' coffee and espresso orders.
  • Customer Service - Giving guests and a positive experience by providing excellent service and a happy attitude.

Barista

Nostalgia Cafe
06.2021 - 10.2022
  • Receiving and Preparing Orders - Taking orders accurately and prepare them to guests' preferences.
  • Cashiering - Handling money accurately while multitasking.
  • Customer Service - Providing excellent customer service along with excellent food and coffee.

Barista and Cat Lounge Attendant

Tinker’s Cat Cafe
02.2019 - 06.2022
  • Cashiering - Accurately and efficiently taking orders while handling cash and counting change.
  • Customer Service - Providing excellent service with a great attitude.
  • Animal Handling - Giving care to 8-20 cats while keeping their environment clean and healthy.

Education

High School Diploma -

Alta High School
01.2016

Associate of Accounting - undefined

SLCC
01.2023

Partial Music Education Degree - undefined

University of Utah
01.2018

Skills

  • Friendly and outgoing
  • Team leadership
  • Exceptional customer service
  • Specialty coffee
  • Accounting and bookkeeping
  • Quickbooks
  • Work area cleanliness

Timeline

Customer Service and Financial Services Manager

Smith’s Food and Drug
02.2024 - 04.2025

Freelance Bookkeeper

Self-Employed
01.2024 - Current

Barista Shift Lead

Awkward Coffee LA
01.2023 - 02.2024

Barista

Split Leaf Coffee
10.2022 - 01.2023

Barista

Nostalgia Cafe
06.2021 - 10.2022

Barista and Cat Lounge Attendant

Tinker’s Cat Cafe
02.2019 - 06.2022

Associate of Accounting - undefined

SLCC

Partial Music Education Degree - undefined

University of Utah

High School Diploma -

Alta High School

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