Gretchen Rhodes

Led Agile coaches to implement strategic initiatives across multiple departments.

• Collaborated with leadership to promote agility and build trust within teams as a change agent.
• Identified and addressed organizational impediments to enhance team agility.
• Nurtured DevOps culture through strategic and tactical efforts focused on continuous improvement.
• Developed a coaching strategy that enhanced performance and ensured consistency across teams.
• Acted as a liaison to align leadership goals with execution of agile methodologies.
• Facilitated advanced coaching skill development, including facilitation techniques and conflict resolution.
• Defined unified coaching approach by creating toolkit standards and metrics to enhance coaching effectiveness.

• Partnered with leadership to design and execute organizational strategies for scaling agile beyond individual teams using frameworks such as Scrum, Kanban, or SAFe model.
• Provided hands-on coaching to product owners, Scrum Masters, and engineering teams on agile principles and flow-based practices.
• Identified root causes of bottlenecks through observation of team dynamics and systemic issues, providing solutions that improved flow and reduced delivery times.
• Fostered trust and normalized conflict to drive cultural transformation, enabling creation of collaborative, self-organizing teams.
• Interpreted metrics to demonstrate value delivery and inform strategies for continuous improvement.
• Developed customized training workshops to enhance agility and team competence.

• Completed projects by collaborating with product owners, stakeholders, and IT teams to meet business objectives.
• Partnered with project sponsors and product owners to define scope, priorities, and anticipated deliverables.
• Coached project teams on agile methodologies and best practices, enhancing quality and timeliness.
• Presented to business units and IT departments to align on project goals.
• Developed user stories within VersionOne in a Scrum environment to facilitate effective project delivery.

• Managed implementation of finance systems developments, streamlining processes to support operational efficiency.
• Delivered high-level functional and technical support for USCG core accounting system, Oracle Federal Financials.
• Monitored system testing for alignment with specifications, identifying and recommending enhancements.
• Troubleshot conflicts between business requirements and standard system functionalities, proposing effective alternatives.
• Developed and maintained accounting documentation and flowcharts, ensuring clarity in business processes.
• Applied best practices tailored to client needs, leveraging experience and expert consultations.

• Led consulting engagements in program and project management, process improvement, and compliance monitoring, enhancing client operations.
• Reviewed financial transactions and systems, identifying internal control deficiencies through design and operational testing, informing risk mitigation strategies.
• Delivered comprehensive analysis, including financial modeling, forecasting, and cost-benefit assessments.
• Provided audit control support for financial statements related to various PBC requests and DHS quarterly reporting.
• Collaborated with cross-functional teams to prepare actionable reports and operational directives, effectively presenting findings to management.
• Analyzed and documented business processes, addressing financial issues and recommending actionable solutions.

• Managed property plant and equipment data entry and analysis for real property surge project, enhancing organizational asset tracking at US Coast Guard.
• Participated in project kick-off meetings; prepared and maintained project plans; provided monthly status reports.
• Supervised a team of four, including one senior financial analyst and three property managers.
• Directed undelivered order and pipeline audit remediation support for Office of Resource Management, supervising seven staff members.
• Ensured compliance and readiness for audits regarding all Coast Guard property assets, contributing to clean audit opinion for DHS.
• Reviewed financial processes, identified internal control deficiencies, and ensured compliance with CFO Act and OMB Circular A-123, strengthening financial integrity.
• Provided audit control support for PBC requests and generated quantitative analysis and regulatory metrics, facilitating successful audits.
• Conducted staff meetings and evaluated performance.

• Managed functional efforts for $3 million out-of-service debts migration from USCG PPC to FinCEN.
• Developed accounting setup documentation and data mapping elements for Oracle Financials, facilitating accurate data migration.
• Provided functional and technical solutions for effective data migration processes.
• Created and maintained implementation proposal and migration project plan documents, ensuring alignment with project goals.
• Gathered and documented business functional requirements for data migration.
• Executed user acceptance tests, validating test cases with QA team mentorship.
• Liaised between Caris project team and FinCEN stakeholders, ensuring clear communication and project alignment.