Summary
Overview
Work History
Education
Skills
Timeline
Generic
Gretchen Richard

Gretchen Richard

Anna

Summary

Motivated and relationship driven professional with a background in dental hygiene and deep insight in dental practice operations. Adept at building trust and patient rapport. Passionate about ensuring patients have a positive experience and fully understand their dental needs. Excited to leverage clinical expertise and strong communication skills to help dental practices adopt innovative hiring solutions and achieve their staffing goals.

Overview

6
6
years of professional experience

Work History

Registered Dental Hygienist

Legacy Family Dental
02.2023 - Current
  • Educated and motivated patients on treatment needs, demonstrating strong communication skills
  • Built long term relationships with a diverse patient base through active listening, personalized care, and trust-skills essential for developing and maintaining client relationships in sales.
  • Managed a full schedule efficiently while balancing patient care and administrative tasks, showcasing time management and organizational abilities critical to meeting sales goals.
  • Paid meticulous attention to detail ensuring patients got accurate information in regards to their treatment and follow-up.

Registered Dental Hygienist

Lone Star Family Dental
06.2022 - 01.2023
  • Assess patient concerns and address chief complaints.
  • Conducted routine and periodontal cleanings while maintaining high levels of patient satisfaction and retention.
  • Managed patient records with accuracy, confidentiality and compliance with HIPAA regulations.
  • Delivered compassionate care and monitored patient comfort through communication, exceptional clinical skills, gentle approach, and positive rapport development.
  • Obtained dental radiographs for accurate diagnosis and planning of treatments.


Registered Dental Assistant

Miranda Lacy DDS, PA
03.2019 - 07.2020
  • Ensured the dentist and hygienist would stay on time by bringing patients back to the operatory room to document health history and take vitals.
  • Assisted with sterilization and infection control, restocked supplies to prep for next patient and maintained health and safety practices.
  • Filed patient charts and made calls to patients due for their hygiene recalls.

Education

Bachelor of Science -

Texas Tech University
Lubbock, TX

Bachelor of Science - Dental Hygiene

Texas A&M University
Dallas, TX
05-2022

Skills

  • Dental Industry Expertise- Understanding of dental practice operations, patient care, and team dynamics
  • Relationship Building & Trust- Proven ability to build rapport with dentists, fellow hygienists, office staff and most importantly, patients- fostering long term loyalty and patient retention
  • Persuasive Communication- Skilled at educating and motivating patients to move forward with their treatment plan while adjusting communication styles to different audiences
  • Active listening- listening carefully to patient concerns and asking the right questions to uncover hidden needs
  • Time management and organization- managing a full schedule with precision and following up consistently
  • Problem Solving- finding solutions for patient's chief complaint and creative solutions for any objections
  • Attention to detail- accuracy in patient records

Timeline

Registered Dental Hygienist

Legacy Family Dental
02.2023 - Current

Registered Dental Hygienist

Lone Star Family Dental
06.2022 - 01.2023

Registered Dental Assistant

Miranda Lacy DDS, PA
03.2019 - 07.2020

Bachelor of Science -

Texas Tech University

Bachelor of Science - Dental Hygiene

Texas A&M University

Similar Profiles

CREATE PROFILE