Gretchen Rogers
Atlanta,GA
Summary
Dynamic Certified Clindoc Trainer at Grady Memorial Hospital with expertise in Epic training and curriculum development. Achievements include engaging stakeholders to enhance training effectiveness and creating comprehensive materials that improved user support and satisfaction. Proficient in utilizing learning management systems to ensure efficient training delivery, with a strong track record of problem-solving and process optimization. Career goals focus on leveraging skills to drive continuous improvement in training programs.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Clindoc Trainer
Grady Memorial Hospital
Atlanta, GA
06.2018 - Current
- Conduct Epic training classes in person and virtually for inpatient nurses.
- Conduct Epic training classes in person and virtually for ancillary support staff.
- Obtain Epic access for the end user once training is completed.
- Develop curriculum for inpatient and outpatient Epic training classes.
- Build training for patients in the MST environment.
- Create tip sheets, Quick Start Guides, and lesson plans for training.
- Schedule training classes in the LMS, and enroll the end user in the scheduled training classes.
- Complete and close the training classes in the LMS.
- Meet with stakeholders to organize and schedule training classes yearly.
- Meet and discuss all Epic upgrades with ClinDoc analysts, and prepare a PowerPoint presentation for the Epic upgrades.
- Implement the upgrades in Epic training classes.
- Edit and update training materials and tip sheets for Epic upgrades.
- Maintain the Support Central ticket queue, assigning, resolving, and closing training requests and Epic issues.
- Proficient in Outlook, Word, PowerPoint, Excel, CyberArk, and UPerform.
Education
Broward Community College
02.1988
Spelman College
05.1984
Skills
- Epic training
- Curriculum development
- Training patient build
- Learning management systems
- Training needs analysis
- Stakeholder engagement
- Training materials
- PowerPoint presentations
- Technical troubleshooting
- Team collaboration
- User support
- Time management
- Effective communication
- Attention to detail
- Problem solving
- Lesson plan development
- Compliance training
- Time management abilities
- Problem-solving abilities
- Adaptability
- Self motivation
- Problem-solving
- Materials preparation
- Teamwork and collaboration
- Multitasking Abilities
- Reliability
- Written communication
Certification
- Epic TED 300 Training Environment Build, 09/01/20
- Epic Care Inpatient Clinical Systems & Training, Environments and Documentation Curriculum, 01/01/20
- GA Life, Health & Annuity Insurance Agent, 10/01/11
- State of Georgia Realtor, 05/01/22
Introduction
Certified Epic Clinical Documentation Trainer with seven years of experience in conducting in-person and virtual training classes, curriculum development, and training patients build. Looking to expand my role and knowledge in the Healthcare Industry while advancing in Information Technology.
Timeline
Certified Clindoc Trainer
Grady Memorial Hospital
06.2018 - Current
Broward Community College
Spelman College
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