Gretchen Saue
Cheney,WA
Summary
Highly experienced and dedicated educator with a Master's in Education and extensive experience as an Elementary School Librarian. Proven ability to develop and implement engaging lesson plans for a large student population (preschool to 5th grade). Possesses a strong background in library management, including purchasing, maintenance, and circulation of materials. Additional experience as a substitute teacher (K-12) and in customer service roles. Holds Washington State Teacher Certification with endorsements in Elementary Education, Reading, and World Language.
Overview
19
19
years of professional experience
Work History
Elementary Librarian
Cheney School District
09.2015 - 10.2024
- Managed all aspects of the elementary school library, including purchasing, maintenance, and circulation of books and other materials
- Developed and implemented engaging lesson plans for 350-550 students (preschool to 5th grade)
Substitute Teacher
Cheney School District/Medical Lake School District
09.2008 - 09.2015
- Facilitated a positive classroom environment for fostering student participation.
- Established relationships with students to encourage a supportive educational experience.
- Implemented classroom management techniques, creating a respectful learning atmosphere.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
Bank Teller
Chase Bank/WaMu
03.2006 - 09.2008
- Performed vault teller and ATM vault teller duties
- Managed opening and closing procedures
- Upsold bank products and services
- Opened and closed bank accounts
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
Bank Teller
Banner Bank/F&M Bank
03.2006 - 09.2008
- Managed opening and closing procedures
- Upsold bank products and services
- Opened and closed bank accounts
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
Education
Master of Education - Instructional Media and Technology
Eastern Washington University
Cheney, WA06.2002
Bachelor of Arts - Psychology/Anthropology
Western Washington University
Bellingham, WA06.1998
Skills
- Computer Proficiency
- Lesson Planning
- Library Management
- Classroom Management
- Customer Service
- Upselling
- Works well independently
- Collection development
- Organizational skills
- Strong oral and written communication skills
- Team collaboration
- Problem-solving skills
Certifications And Endorsements
- Washington State Teacher Certificate, #468686A
- Elementary Education, Reading, World Language
Timeline
Elementary Librarian
Cheney School District
09.2015 - 10.2024
Substitute Teacher
Cheney School District/Medical Lake School District
09.2008 - 09.2015
Bank Teller
Chase Bank/WaMu
03.2006 - 09.2008
Bank Teller
Banner Bank/F&M Bank
03.2006 - 09.2008
Bachelor of Arts - Psychology/Anthropology
Western Washington University
Master of Education - Instructional Media and Technology
Eastern Washington University
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