Gretchen Snyder
Buffalo,NY
Summary
Dynamic and dedicated professional with a proven track record at Premium Parking, excelling in customer service and time management. Recognized for enhancing guest experiences through efficient valet operations and fostering teamwork. Skilled in quick decision-making and maintaining high-quality standards, ensuring satisfaction and operational excellence.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
7
7
years of professional experience
Work History
Valet Driver
Premium Parking
01.2022 - Current
- Reduced wait times for guests by efficiently organizing and managing the valet parking area.
- Contributed to a positive work environment, actively participating in team meetings and providing constructive feedback on processes and procedures.
- Parked and retrieved cars carefully to prevent damage and avoid delays.
- Established positive guest relationships through consistent delivery of excellent customer service.
Delivery Driver
DoorDash
02.2020 - 01.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Census Enumerator
United States Census Bureau ACO 2976
08.2020 - 12.2020
- Visited assigned neighborhoods and knocked on doors to encourage participation in Census.
- Interviewed residents in assigned areas to explain purpose of Census, ask questions and record answers.
- Met with supervisor to review procedures, report issues or concerns and receive instructions.
- Maintained strict confidentiality with sensitive personal information, ensuring compliance with federal regulations.
Production Line Assembly Worker
Astronics LSI
01.2019 - 11.2020
- Facilitated smooth operations on the production floor by keeping workspaces clean, organized, and free from clutter.
- Boxed, labeled, and transported items to support assembly operations.
- Ensured high-quality finished products by conducting thorough inspections at various stages of the assembly process.
Education
Geography
University At Buffalo
Buffalo05-2020
Skills
- Excellent customer service
- Time management skills
- Patience and composure
- Quick decision making
- Draws energy from working with people
- Excellent Multitasker
Timeline
Valet Driver
Premium Parking
01.2022 - Current
Census Enumerator
United States Census Bureau ACO 2976
08.2020 - 12.2020
Delivery Driver
DoorDash
02.2020 - 01.2023
Production Line Assembly Worker
Astronics LSI
01.2019 - 11.2020
Geography
University At Buffalo