Gretchen Soler
Newark,NJ
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Essex County College
03.2022 - Current
- filing aEnhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Answered multi-line phone system, routed calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Managed filing a system entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on a daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Student Services Representative
Essex County College
09.2019 - 12.2022
- Improved student satisfaction by addressing and resolving inquiries regarding course registration, financial aid, and academic policies.
- Streamlined communication between students, faculty, and staff for efficient processing of requests and concerns.
- Enhanced student support services with proactive outreach to at-risk students, providing tailored resources for their success.
- Developed comprehensive orientation materials to ensure smooth transitions for new students entering the institution.
- Maintained accurate student records by updating information promptly and ensuring compliance with data privacy regulations.
Office Assistant
Essex County College
01.2022 - 03.2022
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Streamlined communication between departments for better collaboration and increased productivity.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Strengthened office organization by implementing new filing systems and digital record-keeping practices.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Welcomed office visitors and alerted staff.
- Maintained and updated office records, both digital and physical.
- Managed daily data entry and kept clerical information accurate and up-to-date.
Lead Merchandiser
Bloomingdale's
02.2013 - 08.2018
- Increased sales and brand awareness by designing eye-catching window displays and in-store merchandising.
- Enhanced customer experience through strategic product placement and creative visual presentations.
- Developed engaging seasonal promotions with unique visual elements for increased revenue generation.
- Managed inventory levels, ensuring optimal stock availability for visually appealing merchandise displays.
- Collaborated with store management to execute targeted marketing campaigns and promotional events.
- Streamlined inventory management by implementing efficient tracking systems and conducting regular audits.
- Led a team of merchandisers, providing training and guidance for optimal performance.
- Reduced out-of-stock incidents through diligent monitoring of inventory levels and timely reordering of products.
- Facilitated clear communication between retail partners, vendors, and internal teams to ensure smooth operations across all channels.
- Ensured accurate pricing on all products by regularly auditing labels and signage throughout the store floorplan.
- Coordinated seasonal changeovers, efficiently transitioning merchandise displays from one season to the next without disrupting the overall shopping experience.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Organized store merchandise racks by size, style, and color.
- Created visual displays to highlight new and featured products.
- Investigated current trends and innovative techniques to create unique displays.
Clear Office Assistant
Unger & Company
01.2010 - 01.2011
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Streamlined communication between departments for better collaboration and increased productivity.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Collaborated with various departments to complete assigned tasks.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Managed travel arrangements for executives, resulting in cost savings on flights, accommodations, and transportation services.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Created purchase orders and tracked invoices to avoid missed or delayed shipments.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Utilized office management software to record and track customer information.
Education
Bachelor of Science - Business Management
William Paterson University of New Jersey
Wayne, NJ05.2025
Associate of Science - Business Administration
Essex County College
Newark, NJ06.2020
High School Diploma -
Segundo Ruiz Belvis
Hormigueros, PR05.2004
Skills
- Workflow Optimization
- Office Administration
- Mail handling
- Clerical Support
- Filing
- Data Entry
- Record preparation
- File Organization
- Computer Proficiency
- Microsoft Office Suite
- Spreadsheet Management
Certification
- Basic Computer Training - 11/2006
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Administrative Assistant
Essex County College
03.2022 - Current
Office Assistant
Essex County College
01.2022 - 03.2022
Student Services Representative
Essex County College
09.2019 - 12.2022
Lead Merchandiser
Bloomingdale's
02.2013 - 08.2018
Clear Office Assistant
Unger & Company
01.2010 - 01.2011
Bachelor of Science - Business Management
William Paterson University of New Jersey
Associate of Science - Business Administration
Essex County College
High School Diploma -
Segundo Ruiz Belvis
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