Gretchen Stafford

• Oversaw medication dispensing processes to ensure accuracy and patient safety.
• Collaborated with healthcare teams to optimize patient care and medication management.
• Mentored pharmacy staff on best practices for drug utilization and compliance.
• Implemented workflow improvements to enhance efficiency in pharmacy operations.

• Serve as a clinical pharmacist consultant supporting Optum formulary and utilization management operations and internal departments.

• Provide drug utilization management reviews, including prospective and concurrent reviews using research and evaluating clinical data.

•Provide consultative guidance on clinical interventions and evidence-based therapeutic recommendations.

•Mentor and support pharmacy team members on clinical processes and updates.

•Serve as weekend Point of Contact to lead pharmacists.

•Serve as SME to provide training to pharmacists, technicians, and customer service agents through presentations, one-on-one coaching, and updating work instructions

• Streamlined inventory management processes to minimize stock discrepancies and enhance replenishment efficiency.
• Supervised pharmacy staff, providing mentorship and training on operational protocols and customer service standards.
• Implemented updated pharmaceutical policies ensuring compliance with state regulations and improving patient safety measures.
• Coordinated medication therapy management programs, enhancing patient adherence through personalized consultations.
• Initiated my pharmacy as a Compounding Center of Excellence to provide additional services to our patients and for business growth.
• Served voluntarily as pharmacist coordinator for our district community outreach programs including LOVE OKC and Susan G. Komen Race for the Cure.

• Supervised medication dispensing to ensure accuracy and compliance with regulatory standards.
• Collaborated with healthcare providers to optimize patient medication therapy management.
• Mentored interns in best practices for pharmacy operations and patient care.
• Implemented inventory management systems to enhance efficiency and reduce waste.

Assisted pharmacists in delivering patient care, processing prescriptions, and managing inventory under direct supervision while gaining practical experience