Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Gretchen Teer

Gretchen Teer

Dallas,TX

Summary

Dedicated administrative professional with strong background in human resources, data entry and payroll management, looking for remote part-time payroll role.


Known to be adaptable, quick learner, strong analytical and problem-solving skills. Strong commitment to confidentiality and meticulous attention to detail.


Overview

16
16
years of professional experience
1
1
Certification

Work History

PT Restaurant Administrator

Sunday Best (formerly Juniper Restaurant)
07.2022 - 12.2024
  • Managed human resources functions, including hiring, onboarding and termination processes.
  • Effectively managed payroll and timekeeping for staff of 30.
  • Investigated and reported on payroll variances and employee claims to resolve discrepancies and balance financial records.
  • Proficient in multiple payroll and accounting systems including: Heartland, Toast Payroll and Quickbooks.
  • Used payroll software to issue tax returns and prepare consolidated reports.
  • Tracked vendor invoices and reconciled with payments.
  • Optimized labor costs by managing schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Skilled at working effectively in a hybrid remote role, individually and an in-person team environment.

Server & Trainer

Juniper Restaurant
05.2018 - 11.2022
  • Mentored and trained new hires, working closely with management to develop training process.
  • Assisted in planning and execution of special events, such as weddings or corporate functions.
  • Handled guest complaints professionally, resulting in satisfied customers and repeat business.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.

Hostel Manager

The Flutterby House
12.2014 - 04.2018
  • Oversaw lodging and bar operations, including opening and closing procedures, cash management, register balancing and recording.
  • Managed staff and volunteer schedules.
  • Handled guest complaints with effective solutions, turning potential negative experiences into positive ones.
  • Regularly analyzed guest feedback data to identify and address areas where improvements could be made.
  • Enhanced hotel's online presence and streamlined booking by optimizing website.
  • Maintained well-regarded concierge services to provide guests with assistance and convenient information about local attractions, tours and travel plans.

Travel Break

Volunteer Work
04.2013 - 12.2014
  • Traveled through out Europe and Central America doing volunteer work exchanges.

Accounting Staff Member

The Journey Church
01.2012 - 01.2013
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times.
  • Used accounting software to input and track accounts receivable, expense reports, reconciled daily AR ledger and verified proper posting, prepared deposits and provided journal entries.
  • Managed, updated and audited giving and donation database for improved accuracy of donor and member information and giving data.
  • Generated and distributed giving statements to members and donors for tax preparation.
  • Oversaw cash and check offering handling from 12 weekend church services across 5 locations. Submitted cash and check deposits and generated cash receipts to record donations received.
  • Entered figures using 10-key calculator to compute data quickly.
  • Educated ministry leaders on proper expense reporting guidelines, reducing misallocation or overspending within budgets.

Communications Administrator

The Journey Church
01.2009 - 12.2012
  • Coordinated with design team to develop eye-catching visuals for website.
  • Optimized website structure for improved navigation, and enhanced user experience.
  • Managed weekly church bulletin production, including content, layout, design and printing.
  • Assisted in developing publications and marketing materials both in print and digital media.
  • Organized and updated databases, records and other information resources.
  • Assisted with human resource tasks

Education

Associate of Arts - Art

Tyler Junior College
Tyler, TX

Some College (No Degree) - Digital Media

John Brown University
Siloam Springs, AR

Skills

  • Attention to detail
  • Data confidentiality
  • Payroll processing and administration
  • Maintaining employee records, HR support
  • Data entry and database administration
  • Bookkeeping assistance
  • Timekeeping management
  • MS office
  • Executive support

Accomplishments

  • Used Google Spreadsheets and Microsoft Excel to develop a streamlined time and tip tracking process spreadsheet for a complicated tip structure, integrating it with payroll.
  • Identified, documented and resolved a former manager's payroll discrepancy which led to employees being returned up to $600 that were inadvertently deducted from prior paychecks.
  • Meticulously combed through and cleaned up a confusing and ill-attended church database of donor information and giving data, accurately merging duplicate profiles, inactivating old ones, and correctly re-assigning wrongly placed donations. Resulting in the first-time accuracy of financial donor statements.

Certification

  • QuickBooks Online Certification
    Level 1
  • Intuit Bookkeeping Certification
    (in-progress)

Languages

Spanish
Professional Working
English
Native or Bilingual

Timeline

PT Restaurant Administrator

Sunday Best (formerly Juniper Restaurant)
07.2022 - 12.2024

Server & Trainer

Juniper Restaurant
05.2018 - 11.2022

Hostel Manager

The Flutterby House
12.2014 - 04.2018

Travel Break

Volunteer Work
04.2013 - 12.2014

Accounting Staff Member

The Journey Church
01.2012 - 01.2013

Communications Administrator

The Journey Church
01.2009 - 12.2012

Some College (No Degree) - Digital Media

John Brown University
  • Texas Driver's License

Associate of Arts - Art

Tyler Junior College
Gretchen Teer