Gretchen Williams
Summary
Results-oriented Collections Manager with a track record of streamlining processes, reducing errors, and meeting reporting requirements. Demonstrated ability to reduce delinquencies and mitigate risks. Offering many years of in-depth experience to support company needs.
Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
28
28
years of professional experience
Work History
Sales Consultant
Pampered Chef
01.2021 - 09.2023
- Organized online parties to teach others about Pampered Chef and all of the products available
- Created customized presentations for potential customers based on their requirements
Family Care Giver
08.2015 - 10.2021
- Organized medications for family members and administered them according to directions
- Facilitated communication between families and healthcare providers regarding various issues
- Provided companionship to family members by engaging in conversation
Part Owner / Operator
A Touch of Stone, LLC
08.2017 - 10.2019
- Install Cement Overlay on driveways, pool decks etc
- Ran office all aspects, answering phones, scheduling jobs, managing crews, employee pay
Officer, Foreclosure Specialist III
BANK OF AMERICA
10.2009 - 04.2015
- Company Overview: Fort Worth, TX
- Perform role of Mortgage Servicing Team Manager as business needs dictate
- Specialized reports for detailed programs
- Handle escalated calls as needed
- Fort Worth, TX
Temp assigned to Bank of America
AEROTEK
05.2009 - 10.2009
- Company Overview: North Richland Hills, TX
- Offered FT Position w/Bank of America
- North Richland Hills, TX
AVP-Collections / Recovery Officer
RIVERSIDE NATIONAL BANK
01.1999 - 12.2008
- Company Overview: Fort Pierce, FL
- Manage daily activities of 30 call center agents around collections, recovery and bankruptcy departments
- Ensure strict compliance with state and federal laws
- Directly manage all human resources processes
- Fort Pierce, FL
Collector
FIRST BANK OF FLORIDA
01.1996 - 12.1998
- Company Overview: Stuart, FL
- Collect Installment loans, Equity Line of Credit, Regular lines of credit Commercial loans, Stock Loans, Second Mortgages and Share Loans
- Solved problems and Skip traced accounts
- Stuart, FL
Education
No Degree - DOS
Indian River State College
Ft. Pierce, FLSkills
- Strong organizational and time management skills
- Excellent oral and written communication skills
- Detail Oriented
- Ability to multi-task and prioritize and solve problems
- Bankruptcy
- Iseries
- Skiptracing
- Word
- Excel
- Customer liaison
- Exceeds sales goals
- Time Management
- Compassionate
- Transparent
- Territory expansion
Timeline
Sales Consultant
Pampered Chef
01.2021 - 09.2023
Part Owner / Operator
A Touch of Stone, LLC
08.2017 - 10.2019
Family Care Giver
08.2015 - 10.2021
Officer, Foreclosure Specialist III
BANK OF AMERICA
10.2009 - 04.2015
Temp assigned to Bank of America
AEROTEK
05.2009 - 10.2009
AVP-Collections / Recovery Officer
RIVERSIDE NATIONAL BANK
01.1999 - 12.2008
Collector
FIRST BANK OF FLORIDA
01.1996 - 12.1998
No Degree - DOS
Indian River State College
Similar Profiles
Marla EssigMarla Essig
Independent Sales Consultant at Pampered ChefIndependent Sales Consultant at Pampered Chef
Stacie AnsbachStacie Ansbach
Salesperson at ZYIA, Pampered Chef, NuSkin, ScentsySalesperson at ZYIA, Pampered Chef, NuSkin, Scentsy
Andrea SotoAndrea Soto
Director at Pampered ChefDirector at Pampered Chef
Madalyn JensenMadalyn Jensen
Independent Consultant at Pampered ChefIndependent Consultant at Pampered Chef
WASEEM SYEDWASEEM SYED
Sales Consultant at TDCX MalaysiaSales Consultant at TDCX Malaysia