GRETCHEN M. RIVERA
Orlando,FL
Summary
Objective: RN Graduate Summa Cum Laude seeking a position within a medical teaching hospital that will afford the opportunity to perfect skills and growth as a medical professional while providing exceptional patient care. Skills: Extensive knowledge of medical terminology; demonstrates quality leadership abilities; bilingual: Spanish and English - written and verbal communication skills; ability to be resourceful and proactive when issues arise; excellent organizational skills; customer service attitude; proficiency in Microsoft Office Suite Dedicated and compassionate Progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
9
9
years of professional experience
Work History
RN Hepatology Multisystem PCU
AdventHealth
Orlando, FL
01.2022 - Current
- Progressive care is 43-bed Multisystem PCU with focus on Hepatology disorders and Pre-liver Transplant. Monitored cardiac and other critical vital signs to detect changes and enable intervention of life-threatening or emergency situations.
- Responsible for providing and supervising direct and indirect total nursing care responsibilities to identified age specific groups. Utilizes nursing process (assessing, planning, implementing and evaluating) in achieving goals of nursing department.
- Instructed and documented patient follow-up care activities to prepare for transfer or discharge.
- Collaborated with healthcare team to develop, implement and evaluate interdisciplinary plan of care.
- Identified patient needs based on objective data and followed through with appropriate documentation.
- Responded to code blue alerts within facility to initiate protocol, special procedures and cardiac monitoring.
- Advocated for and strived to protect health, safety and rights of patient.
- Administered different therapies and medications in line with physician orders and treatment plan.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Triage, Mental Health Intern and Mother & Infant Care
Caribbean Medical Center – San Juan Capestrano Hospital
San Juan , Puerto Rico
01.2017 - 01.2019
- Perform various functions such as: performed in-depth patient assessments, managed and communicated with patients while in waiting room, assisted patients with daily hygiene, mobility and altered needs, took and recorded patient vital signs, administered patient medications according to their schedules, inserted IV lines, obtained and documented patient personal and medical data, effective communication with doctors and nurses.
- Patient ratio 25
- Assisted in management of patient utilization of health care system and provided patient education relative to health care needs, use of community resources and responsibilities of membership in managed care.
- Performed additional clinic and non-triage nurse duties such as instructing patients in general and specific medical care and health issues and administering or dispensing medication and injections.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Observed and monitored client behavior and responses to treatment.
- Administered different therapies and medications in line with physician orders and treatment plan.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
Activities coordinator, CDP
Encore Assisted Living & Memory Care
Orlando, FL
01.2015 - 01.2019
- Assisted in planning, developing, organizing and implementing activity programs for Dementia and Alzheimer's residents.
- Ensured that all charted activity progress notes were informative and descriptive of services provided and indicated resident's responses to activity.
- Liaison with resident's family members to discuss activities, complaints, etc.
- Developed and maintained good working rapport with inter-departmental personnel.
- Awarded: Employee of Quarter
- Patient ratio 50 - 75
- Developed and implemented themes and activities for patients between ages of 50 and 100
- Coordinated, planned, developed and implemented activities designed to enrich lives of assisted living residents
- Sought and obtained community opportunities for cultural and recreational participation and safely transported residents to and from locations
Owner
Patient Care Giver
Orlando, FL
01.2013 - 01.2015
- Work in home and help their clients with daily activities.
- Bathing and bathroom functions, feeding, grooming, making and keeping appointments with doctors.
- Managed day-to-day business operations.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Monitored client vital signs, administered medications and tracked behaviors.
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
Certification - BLS / ACLS
American Heart Association
Orlando, FL03.2022
Associate of Science - Nursing
EDP University of Puerto Rico
Humacao05.2019
Certification
Rarn Thai Massage - Center
San Juan PR2001
Peripheral Vascular Study -
EDIC College
Caguas PR1997
ECG Technician -
PR Technical School
Caguas 05.1996
Skills
- Participated in NDNQI HAPI Survey
- Fluent in Spanish
- Acute Illness
- Blood Draw and Sample Collection
- Cardiac Rhythm Monitoring
- Crisis Prevention Intervention
- Student Precepting/ Nurse residents
- Infection Control Procedures
Languages
Spanish
Native or Bilingual
Timeline
RN Hepatology Multisystem PCU
AdventHealth
01.2022 - Current
Triage, Mental Health Intern and Mother & Infant Care
Caribbean Medical Center – San Juan Capestrano Hospital
01.2017 - 01.2019
Activities coordinator, CDP
Encore Assisted Living & Memory Care
01.2015 - 01.2019
Owner
Patient Care Giver
01.2013 - 01.2015
Certification - BLS / ACLS
American Heart Association
Associate of Science - Nursing
EDP University of Puerto Rico
Certification
Rarn Thai Massage - Center
Peripheral Vascular Study -
EDIC College
ECG Technician -
PR Technical School
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