Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Gretchine St. Louis

Beltsville,MD

Summary

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Dedicated Aide

The Foundation Schools
03.2023 - Current
  • Supported students during group activities, encouraging teamwork and cooperation among peers for successful completion of tasks.
  • Facilitated smooth transitions throughout the day by supervising assigned activities such as lunchtime or recess duty.
  • Helped students develop organizational skills by providing guidance on note-taking, time management, and study habits.
  • Provided continuous care, support and attention to assigned students.

Assistant Director of Education

Georgetown Hill Early School
12.2021 - 12.2022
  • Increased parental involvement in educational activities by creating engaging programs, workshops, and events.
  • Streamlined administrative processes for greater efficiency, reducing paperwork and improving staff productivity levels.
  • Developed comprehensive assessment tools to evaluate student learning outcomes and inform instructional practices.
  • Supervised after-school tutoring programs designed to reinforce core concepts while providing individualized attention to struggling learners.

Concierge

Riderwood Senior Living
03.2020 - 12.2021
  • Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
  • Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Maintained front desk's concierge book to provide visitors with access to relevant local information.

Server

Riderwood Senior Living Community
11.2016 - 03.2020
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Education

High Point High School
Beltsville, MD

Associate of Science - Business Administration And Management

Montgomery College
Rockville, MD
12-2025

Skills

  • Customer service
  • Computer skills
  • Time management
  • Dedicated team player
  • Deadline oriented
  • Professional and mature
  • Prioritization
  • Resourceful
  • Training and coaching
  • Workflow planning
  • Documentation skills
  • De-escalation techniques
  • First aid and CPR
  • Teamwork

Certification

CPR/First Aid/AED

Languages

English
Professional Working

Timeline

Dedicated Aide

The Foundation Schools
03.2023 - Current

Assistant Director of Education

Georgetown Hill Early School
12.2021 - 12.2022

Concierge

Riderwood Senior Living
03.2020 - 12.2021

Server

Riderwood Senior Living Community
11.2016 - 03.2020

High Point High School

Associate of Science - Business Administration And Management

Montgomery College

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Gretchine St. Louis