Gretel Orozco

Owned and operated retail store specializing in imported, brand-name Italian fashion in The Village section of Carlsbad, California.

• Logistics center for online sales and distribution for physical retailers.
• Reviewed production processes and identified potential quality issues.
• Completed supporting documentation for testing procedures, equipment logbooks and inventory forms.

• Labeled, recorded, and inspected packaging to prepare for shipment or storage.
• Assisted with quality and production process improvements to support new packaging initiatives.
• Performed packaging tasks alongside team to demonstrate proper methods according to labor plan and assigned tasks.
• Loaded merchandise into specific packages most suited for product dimensions.

• Answered questions about store policies and addressed customer concerns.
• Helped customers complete purchases, locate items.
• Greeted customers and helped with product questions, selections, and purchases.
• Monitored customers for signs of security concerns and escalated issues to management.