Gretell Mendiluza
Miami
Summary
Dedicated and results-oriented professional with experience in marketing, content coordination, and campaign management. Adept at collecting and analyzing data to drive informed decision-making. Skilled in crafting and enhancing marketing materials, executing digital campaigns, and ensuring budget compliance. Possess excellent communication skills and a strong understanding of brand strategy. Known for being well-organized and detail-oriented. Fluent in both English and Spanish.
Overview
3
3
years of professional experience
Work History
Account Executive
Mosaic Agency
12.2023 - Current
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
- Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
- Trained junior team members on best practices for account executive responsibilities, fostering a collaborative work environment focused on continuous improvement.
Digital Marketing Executive Assistant
Next Level Marketing
09.2022 - 12.2023
- Directly assists and collaborates with the CEO to provide support on strategic initiatives and new projects, collect and analyze pertinent information, and enhance the quality of decks and presentations
- Successfully onboards new clients by understanding their needs and goals and ensuring the timely resolution of inquiries and issues to maintain strong client relationships
- Aid in the development and synchronization of marketing collateral, such as blog posts, social media content, and email campaigns by collaborating with the team to refine materials
- Offer creative insights and forward-thinking concepts to elevate campaigns, thereby contributing to the collective success of the team
Marketing & Content Intern
Shusha Boutique
03.2022 - 09.2022
- Executed comprehensive website enhancements, maintained product information and imagery, and provided real-time sales data updates
- Monitored and analyzed online engagement and traction metrics, providing insightful reports to the team for data-driven decision making
- Orchestrated advertising initiatives that were harmonized with brand objectives and messaging
- Directed the recruitment and management of social media influencers in order to strategically enhance brand visibility and engagement
Education
Bachelors of Arts - Communications, Architecture + Arts
Florida International University
Miami, FL01.2022
Skills
- Campaign Management
- Google and Microsoft Applications
- Asana
- Shopify
- Zoho
- Planoly
- Client relationship building
- Account management
- Written and verbal communication
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Account Executive
Mosaic Agency
12.2023 - Current
Digital Marketing Executive Assistant
Next Level Marketing
09.2022 - 12.2023
Marketing & Content Intern
Shusha Boutique
03.2022 - 09.2022
Bachelors of Arts - Communications, Architecture + Arts
Florida International University
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