Summary
Overview
Work History
Education
Skills
Timeline
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Grete Saue

Household Manager/Nanny
Mountain View,CA

Summary

Energetic Household Manager skilled in budget management, meal planning and activity coordination. Focused and detail-oriented with proven history of managing competing priorities with ease and efficiency. Over eight years of experience in related domestic roles. Additionally, dedicated Airbnb Host with over four years of experience liaising with property guests, achieving top satisfaction, referrals and repeat business. Organizes and coordinates space tours and answers questions regarding properties and neighborhoods, assessing and addressing individual needs of multiple guests concurrently. Manages multiple properties concurrently, overseeing maintenance, staffing cleaners and rentals.

Overview

13
13
years of professional experience
9
9
years of post-secondary education

Work History

Airbnb Host

O'connor Residential
Palo Alto, California
04.2018 - Current
  • Administered operations to handle needs of two properties
  • Optimized guest experience by inspecting properties prior to guest stays, coordinating repairs and upgrades.
  • Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
  • Customized homes in accordance with quality standards, continuously surpassing guest expectations.
  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
  • Participated in financial activities such as setting room rates, establishing budgets and allocating funds to departments.
  • Improved operations through consistent hard work and dedication.

Household Manager/Nanny

Callahan Family
Atherton, California
04.2017 - Current
  • Managed day-to-day operation of home
  • Performed cleaning and organization duties.
  • Coordinated meals for all family members with focus on catering to dietary restrictions.
  • Engaged with children on individual basis to build positive relationships.
  • Coordinated small gatherings for household
  • Assisted with light housekeeping duties as well as running errands.
  • Transported children to and from school, medical appointments and extra-curricular activities.
  • Traveled with family to help with vacation activities and childcare.
  • Coordinated and assisted their move including planning, packing, and continuous organization
  • Assisted in the hiring process of individuals as well as companies in order to help with household needs and construction projects
  • Scheduled appointments for medical, dental and self-care needs.

Summer Camp Manager

Christian Musical Theater
Palo Alto, California
05.2014 - 08.2017
  • Maintained fun, learning-focused atmosphere by smoothly handling conflicts and developing culture centered around collaboration and personal responsibility.
  • Supervised camper and team safety by issuing clear directives for ideal behaviors and required monitoring strategies.
  • Oversaw team of counselors and support team members.
  • Offered campers compassionate support for personal and social issues, helping each develop positive skills for dealing with interpersonal conflicts.
  • Managed camp operations serving over 160 campers each day.
  • Administered First Aid to participants when needed
  • Planned activities and after work events for hired staff in order to foster better relationships and fun
  • Coordinated with parents and address any concerns or complaints they had
  • Handled administrative and business management needs for CMT including payment for employees and volunteer opportunities

Education

High School Diploma -

Palo Alto High School
Palo Alto, CA
08.2012 - 06.2015

Associate of Arts And Sciences -

Foothill College
Los Altos, CA
04.2016 - 06.2018

Bachelor of Business Administration - Human Resources Management

San Jose State University
San Jose, CA
08.2018 - Current

Skills

Guest accommodations

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Timeline

Bachelor of Business Administration - Human Resources Management

San Jose State University
08.2018 - Current

Airbnb Host

O'connor Residential
04.2018 - Current

Household Manager/Nanny

Callahan Family
04.2017 - Current

Associate of Arts And Sciences -

Foothill College
04.2016 - 06.2018

Summer Camp Manager

Christian Musical Theater
05.2014 - 08.2017

High School Diploma -

Palo Alto High School
08.2012 - 06.2015

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Grete SaueHousehold Manager/Nanny