Grethell Valdes
Miami Del Sur,FL
Summary
Dynamic professional with extensive experience at Habanautos, excelling in customer service and team leadership. Proven track record in enhancing customer satisfaction and improving financial accuracy through effective money handling and problem-solving. Recognized for fostering strong relationships and driving operational excellence in fast-paced environments. Committed to continuous improvement and organizational success.
Overview
6
6
years of professional experience
Work History
Gerente De Rent a Car
Habanautos
02.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Trabajador Por Cuenta Propia
Sales Representative
09.2019 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
Education
Degree In Education -
Universidad De Matanzas
Matanzas Cuba 06.2024
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Customer relations
- Time management
Languages
Spanish
Native or Bilingual
English
Elementary
Timeline
Gerente De Rent a Car
Habanautos
02.2024 - Current
Trabajador Por Cuenta Propia
Sales Representative
09.2019 - Current
Degree In Education -
Universidad De Matanzas
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