Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

GRETHER SAURA

Miami,Florida

Summary

Creative and committed Communications Specialist with a concentration in Journalism possessing over than eight years of experience in content writing, news reports, marketing service, and institutional communication strategy. Ability to work as a team as well as under pressure. In constant growth and learning. Ease of oral and written expression. SEO writing. Excellent grammar and spelling. Skills for content creation, mastery of journalistic genres, management of social networks, and custumer service.

Overview

9
9
years of professional experience

Work History

Substitute Teacher, K-12

Kelly Education Services
01.2024 - Current
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
  • Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.
  • Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
  • Supported students in developing social skills through structured activities and positive reinforcement techniques.
  • Supported English language learners by adapting instructional strategies and materials to meet their unique needs within the mainstream classroom setting.

Communications Specialist

Cuban Institute Of Meteorology
12.2022 - 04.2023
  • Increased social media engagement through the creation of compelling content and consistent posting schedules
  • Streamlined internal communication processes by implementing effective communication tools.
  • Wrote clear, concise press releases that generated significant media coverage and increased public awareness of key initiatives.
  • Increased team productivity with effective communication and collaboration strategies.
  • Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
  • Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
  • Improved workflow management by introducing time-saving tools and techniques that boosted employee productivity.
  • Provided exceptional service to clients, fostering strong relationships and repeat business.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Handled customer issues with confidence, using complex problem solving to provide effective resolution.

Reporter

Cuban Institute Of Radio And Television
09.2015 - 11.2022
  • Enhanced news coverage by conducting thorough research and fact-checking for accuracy
  • Contributed to increased audience by consistently delivering engaging and timely stories
  • Established credibility with sources by building strong relationships, resulting in exclusive interviews and scoops
  • Improved overall reporting quality through meticulous editing and proofreading of articles before publication
  • Editing of audiovisual products
  • Mastery of journalistic genres
  • Management of social networks.
  • Developed story ideas and conducted interviews with industry experts and celebrities.
  • Researched and gathered information to develop accurate and credible stories.
  • Covered high-profile events such as political elections and natural disasters, providing timely updates to readers.
  • Developed strong relationships with sources, leading to exclusive interviews and scoops.
  • Performed research and checked facts to maintain high standard of journalistic integrity.
  • Collaborated with editors and other journalists to create compelling content.
  • Utilized social media to engage readers and promote content.
  • Provided on-air commentary for local radio and television stations.
  • Mentored junior reporters, providing guidance on effective interviewing techniques and story development strategies.

Education

Bachelor of Science - Communication, Journalism

Marta Abreu Central University of Las Villas
Santa Clara, Cuba
06.2015

Skills

  • Email Marketing
  • Media Relations
  • Social Media Management
  • Interpersonal Skills
  • Conflict Resolution
  • SEO Optimization
  • Speech Writing
  • Press Release Writing
  • Event Planning
  • Goal-oriented mindset
  • Client Relationship Building
  • Complaint Handling
  • Workflow Management
  • Customer satisfaction measurement
  • Customer Service
  • Strong Work Ethic
  • Attention to Detail
  • Listening Skills
  • Team Collaboration
  • Multitasking and Organization
  • Excellent Communication
  • Computer Skills
  • Handling Customer Complaints
  • Data Entry
  • Records Maintenance
  • Service Scheduling

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Substitute Teacher, K-12

Kelly Education Services
01.2024 - Current

Communications Specialist

Cuban Institute Of Meteorology
12.2022 - 04.2023

Reporter

Cuban Institute Of Radio And Television
09.2015 - 11.2022

Bachelor of Science - Communication, Journalism

Marta Abreu Central University of Las Villas

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GRETHER SAURA