Summary
Work History
Education
Skills
Timeline
SalesAssociate

Gretta Cole

Gatlinburg ,Tennessee

Summary

Adept at fostering customer loyalty and boosting satisfaction, I leveraged exceptional service skills at McAlisters to enhance store appeal and promote merchandise effectively. Skilled in cash handling and POS operation, my teamwork and problem-solving abilities contributed to a significant increase in repeat business. My approach prioritizes relationship building and operational efficiency.

Work History

Sales Associate

McAlisters
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Efficiently managed cash transactions, maintaining compliance with company handling procedures.
  • Fostered customer relationships leading to increased repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Engaged with customers to build rapport and loyalty.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Stock Associate

Old Time Pottery Inc.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Efficiently managed cash transactions, maintaining compliance with company handling procedures.
  • Fostered customer relationships leading to increased repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Engaged with customers to build rapport and loyalty.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Education

No -

Cullman High School
Cullman, AL

Skills

  • Customer service
  • Teamwork and collaboratio
  • Problem-solving skills
  • Reliable and punctual
  • Excellent people skills
  • Relationship building
  • Exceptional customer service
  • Cash handling
  • Cash register operation
  • Stocking and receiving
  • Cash handling accuracy
  • POS system operation
  • Upselling
  • Payment processing
  • Building rapport
  • Product promotions

Timeline

Sales Associate

McAlisters

Stock Associate

Old Time Pottery Inc.

No -

Cullman High School
Gretta Cole