Gretta Faulk
Pompano Beach,FL
Summary
Proactive and results-oriented Human Resources Coordinator with a proven track record at the FL Department of Transportation. Excelled in streamlining HR processes, enhancing efficiency by 30%, and fostering an inclusive work culture. Skilled in recordkeeping and employee relations, adept at maintaining confidentiality and ensuring HR policies compliance.
Overview
2017
2017
years of professional experience
Work History
Human Resources Coordinator
FL Department of Transportation
- Maintained human resources information system and kept employee files up to date and accurate.
- Conducted new employee onboarding and provided ongoing orientation training.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Coordinated onboarding processes, providing new hires with a smooth transition into the company culture.
- Coordinated and administered employee health insurance and retirement plans.
- Handled employee inquiries and complaints regarding policy and benefits issues.
- Maintained accurate records of employee information using up-to-date human resource databases.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
- Supported managers in addressing employee concerns, fostering positive workplace relationships.
- Supported employee relations, cultivating retention with welcoming and inclusive work culture.
- Streamlined HR processes for increased efficiency and reduced administrative workload.
Payroll and Benefits Manager
FL Department of Children and Families
06.2005 - 07.2016
- Managed FMLA administration, coordinating leave requests and tracking time off for compliance purposes.
- Audited benefit programs and agreements to optimize service delivery.
- Educated staff on the value of their benefits package through training sessions and informational materials.
- Conducted regular audits of benefit plans to identify discrepancies and maintain accuracy in records.
- Coordinated disability claims management, working closely with insurance providers to facilitate prompt resolutions for affected employees.
- Educated new hires about different benefit plans.
Payroll Administrator
FL Dept of Children and Families
01.2001 - 05.2006
- Handled complex payroll situations such as back-pay calculations, garnishments, and overtime payments with accuracy and professionalism.
- Calculated payroll deductions by accurately using software and processed payroll to meet preset requirements.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Reduced errors in payroll calculations with meticulous attention to detail and thorough data verification.
Education
Bachelor’s Of Science - Business Administration/Marketing
Troy University
Troy, ALSkills
- Recordkeeping
- Maintains confidentiality
- Employee relations
- Microsoft office and docusign
- HR policies compliance
- Benefits administration
Accomplishments
- Earned the Superior Performance Award in 2008/2015/2023
- Coordinated an orientation program for over 250 employees.
- Supervised team of 12 staff members.
Timeline
Payroll and Benefits Manager
FL Department of Children and Families
06.2005 - 07.2016
Payroll Administrator
FL Dept of Children and Families
01.2001 - 05.2006
Human Resources Coordinator
FL Department of Transportation
Bachelor’s Of Science - Business Administration/Marketing
Troy University
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