Gretta Hellems
Mendon,NY
Summary
To obtain a position that utilizes my Registered Health Information Technology degree and the skills I have acquired with my extensive work history. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Manager
Exela, NY
01.2007 - 11.2022
- Supervise a staff of six covering a large area of NYS hospitals/doctor’s offices/schools from Albany, Binghamton west to Niagara Falls, Jamestown (also Syracuse, Rochester and Buffalo) on day-to-day operations to provide medical records for the client (NYS)
- Review and evaluate each of the representative’s work, which includes the field rep determining what medical records are to be provided from the request/authorization on a quarterly basis
- Worked closely with Managers/Supervisors of the health care organizations to assist with customer’s needs, any problems that would arise and focus on a high percentage of turnaround time in order for patients to get the services they were asking for
- Planning and forecasting our future in document scanning, help make important decisions on how to integrate our computer systems with other hospitals EMR systems
- Adhere to federal government and New York State rules and regulations as the apply to HIPAA laws
- Maintained monthly statistical reports for hospital directors and corporate offices
Manager of Health Information Management
University of Rochester Medical Center
- Fulfilled strong leadership courses (mod 1-10)
- Directed and supervised a staff of twenty in the record control area of the Health Information Management Department
- Performed quality/quantity audits on all staff as well as compile statistics and monthly workloads
- Hired and trained new employees as well as write performance evaluations
- Assumed responsibility of staff in their absence by providing, updating and delivering records to all hospital personnel
Office Assistant
University of Rochester Medical Center
- Neurosurgery Dr
- Webster Pilcher MD PhD:, Scheduling patients for exams, appointment’s and hospital admission’s thus interacting with insurance companies (having to code for correct exams)
- Calling in prescription’s and patients to relay results
- Running general day to day operations of a highly busy office
Assistant Manager/Server Aladdins
- Natural Eatery
- Managed all aspects of customer service and a staff of thirty employees
- Responsible for the accounting of the days sales and entrusted in closing the restaurant
- Take orders and serve customers
- Responsible for menu selections and building a consistent positive reputation within the community.
Education
Registered Health Information Technician (RHIT) Membership of AHIMA, NYHIMA, RRHIMA -
Associates Degree - undefined
Monroe Community College
2012
Skills
- Health Information Systems (HIS)
- Marketing Campaigns
- Patient Health Information Access
- Inventory Coordination
- Data Entry
- Health Information Management (HIM) Process Improvement
- Paperwork Processing
Timeline
Manager
Exela, NY
01.2007 - 11.2022
Manager of Health Information Management
University of Rochester Medical Center
Office Assistant
University of Rochester Medical Center
Assistant Manager/Server Aladdins
Registered Health Information Technician (RHIT) Membership of AHIMA, NYHIMA, RRHIMA -
Associates Degree - undefined
Monroe Community College
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