Grettel Morejon
Hialeah,FL
Summary
Dedicated professional with a history of meeting company goals, A very responsible team player with many years of customer service experience, providing exceptional services, building loyal relationships and solving problems. Excels at listening to customers needs.
Highly professional dependable, reliable, and able to perform duties with minimal supervision, utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
Work History
Transport Driver
Medical Care Transportation INC
01.2023 - Current
- Transported patients to testing and treatment units, operating rooms and other areas.
- Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
- Warmly greeted patients and visitors and made each feel welcome.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Assistant Manager
Luihn Food Systems Inc
05.2014 - 11.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Created employee schedules to align coverage with forecasted demands.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
Associate of Science - Nursing RN
Miami Dade College
Miami, FLAssociate of Science - Register Behavior Technician
Developing New Horizons INC
Miami, FL12.2022
Skills
- Customer Service Management
- Records Organization and Management
- Scheduling and Coordinating
- Staff Development
- Quality Control
- Communication Skills
- Multi-Line Telephone Operation
- Computer Proficiency
- Typing Proficiency
Languages
Spanish
English
Timeline
Transport Driver
Medical Care Transportation INC
01.2023 - Current
Assistant Manager
Luihn Food Systems Inc
05.2014 - 11.2020
Associate of Science - Nursing RN
Miami Dade College
Associate of Science - Register Behavior Technician
Developing New Horizons INC
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