Summary
Work History
Education
Skills
Languages
Timeline
Generic

Grettell Martinez-Santos

Louisburg,NC

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Highly efficient Autopsy Assistant well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Work History

Crew Member

Mcdonolds
02.2023 - 08.2023
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Assisted other team members to achieve goals.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Became familiar with products to answer questions and make suggestions.
  • Stocked shelves to organize aisles in assigned department.
  • Accurately operated cash register to process customer payments.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Brewed coffee and tea and changed out drink station syrups.
  • Completed milkshakes and ice cream desserts for customers.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Prepared salads, soups and sandwiches for customers.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.

Education

High School Diploma -

Louisburg High School
Louisburg, NC
06.2023

Skills

  • Plates Presentation
  • Housekeeping
  • Spanish Fluency
  • Restock Shelves
  • Greet Guests
  • Servsafe Certified
  • Safety
  • Clean Countertops
  • Crew Leadership
  • Active Listening
  • Heavy Lifting
  • Cleaning
  • Serve Customers
  • Complex Problem-Solving
  • Speaking
  • Sweep Floors

Languages

Spanish
Native or Bilingual

Timeline

Crew Member

Mcdonolds
02.2023 - 08.2023

High School Diploma -

Louisburg High School
Grettell Martinez-Santos