Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Gretter Garcia

Hialeah

Summary

Compassionate and reliable professional with experience in both healthcare and administrative support. Skilled in patient care as a Certified Nursing Assistant (CNA), with additional experience in reception, office coordination, scheduling, and data entry. Proven ability to communicate effectively with clients and staff, manage multiple tasks, and maintain a calm, organized workspace. Seeking to transition into a customer service, administrative, or office support role where I can bring strong people skills and a detail-oriented mindset.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Restorative Certified Nursing Assistant

Hialeah Shores Nursing & Rehabilitation Center
07.2019 - Current
  • Administered variety of therapeutic treatments to patients such as range of motion, progressive mobility exercises and speech therapy.
  • Communicated effectively with patients to identify needs and establish comfortability level throughout therapeutic exercises.
  • Utilized approved restorative approaches and adhered to treatment plans in execution of patient care.
  • Operated equipment appropriately and according to user instructions, reporting damaged or malfunctioning equipment.
  • Maintained accurate and thorough documentation of therapy session outcomes to track patients' progress towards treatment goals.
  • Documented patient information and care activities in electronic health record.
  • Assisted patients in development of eating, dressing and grooming skills.

Receptionist

Hialeah Shores Nursing & Rehabilitation Center
07.2019 - 10.2020
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Corresponded with clients through email, telephone, or postal mail.
  • Resolved customer problems and complaints.

Office Assistant

CPS Products
06.2015 - 10.2015
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Edited and proofread documents for accuracy and completeness.
  • Fostered operational efficiency and compliance with company policies through effective coordination of office activities.

Education

High School Diploma -

Hialeah High School
Hialeah, FL
06-2019

Skills

  • Document control
  • Technical support
  • Microsoft office specialist certified
  • Organization skills
  • Care plan implementation
  • Healthcare ethics
  • Complex Problem-solving

Certification

  • CNA - Certified Nurse Assistant

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Restorative Certified Nursing Assistant

Hialeah Shores Nursing & Rehabilitation Center
07.2019 - Current

Receptionist

Hialeah Shores Nursing & Rehabilitation Center
07.2019 - 10.2020

Office Assistant

CPS Products
06.2015 - 10.2015

High School Diploma -

Hialeah High School

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