GREYSENNE LENTZ
Atlanta,GA
Summary
Dynamic and results-driven professional with a proven track record at Restoration Hardware, excelling in project management and team leadership. Leveraged market research analysis and coaching skills to enhance team productivity and client satisfaction, significantly boosting sales and client retention. Expert in CRM software, with a knack for creating impactful sales presentations.
Overview
5
5
years of professional experience
Work History
Trade Consultant
Restoration Hardware
Atlanta, GA
07.2024 - Current
- Oversaw multiple projects at a time for residential interior designers, architects, and builders.
- Provide expert product knowledge for the multiple facets of RH's product assortment.
- Implemented weekly outreach to new and existing clientele.
- Maintained a healthy pipeline of projects to achieve a successful network of returning clientele.
- Created spreadsheets and tracking charts to keep track of follow-up and outreach for clients.
Assistant Manager
Buckle
Kennesaw , GA
05.2021 - 07.2024
- Delivered exceptional customer service through active listening, problem-solving, and personalized solutions.
- Contributed to employee training, scheduling, and performance evaluations to drive team productivity.
- Coached and trained team members within the store, ensuring consistent performance and skill development.
- Oversaw recruitment and onboarding processes, ensuring teams were well-staffed with skilled employees.
- Supported daily store operations, ensuring efficient workflow, and high levels of customer satisfaction.
- Earned acknowledgment from company executives for surpassing key targets.
Lead Instructor
Pure Barre
08.2019 - 05.2021
- Improved clients' physical fitness by leading them through 55 minute workout sessions
- Sold memberships through social media, in studio, and word of mouth recommendations
- Lead instructor for private boutique fitness facility
- Designed detailed workout plans for each class and instructed classes from memory.
- Assisted clients with form and technique through hands on correction and verbal coaching
Education
Bachelor of Science - Fashion Merchandising
Mississippi State University
Starkville, MS05.2021
Skills
- Market research analysis
- Time management
- Project management
- Recruiting and interviewing
- Orientation and training
- Team leadership
- Scheduling and planning
- Coaching and mentoring
- Performance reviewing
- Verbal and written communication
- Sales presentation
- CRM software
- Lead database management
- Price quote preparation
- Sales forecasting
References
Jacob Coletta - Manager, Buckle, 901.651.1682
Jeffrey Kengerski - Trade Leader, Restoration Hardware, 770.823.8962
Mike Davis - District Manager, Buckle, 308.627.7027
Timeline
Trade Consultant
Restoration Hardware
07.2024 - Current
Assistant Manager
Buckle
05.2021 - 07.2024
Lead Instructor
Pure Barre
08.2019 - 05.2021
Bachelor of Science - Fashion Merchandising
Mississippi State University
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