Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

GREYSI RODRIGUEZ

Houston,TX

Summary

Dedicated Key Holder with over 3 years of experience in retail management. Proven ability to lead teams and drive sales in a fast-paced environment. Skilled in customer service, communication, and adaptability. Possess a High School Diploma from Yes Prep West. Eager to leverage my strong work ethic and interpersonal skills in a sales role.

Overview

4
4
years of professional experience

Work History

<ul><li>During my time as a Key Holder at UGG, I was entrusted with the responsibility of overseeing store operations and ensuring a positive customer experience</li><li>I managed key aspects of the retail environment, including opening and closing procedures, cash handling, and ensuring merchandise presentation standards were met</li><li>Additionally, I provided leadership support to the sales team and assisted in resolving customer inquiries and concerns</li><li>Oversaw opening and closing procedures, including cash management and security protocols</li><li>Provided leadership and guidance to the sales team, contributing to a positive and motivated work environment</li><li>Ensured merchandise presentation standards were consistently met to enhance the overall shopping experience</li><li>Resolved customer inquiries and concerns in a professional and efficient manner, resulting in high levels of customer satisfaction</li></ul>

UGG
07.2022 - 01.2024
  • During my time as a Key Holder at UGG, I was entrusted with the responsibility of overseeing store operations and ensuring a positive customer experience
  • I managed key aspects of the retail environment, including opening and closing procedures, cash handling, and ensuring merchandise presentation standards were met
  • Additionally, I provided leadership support to the sales team and assisted in resolving customer inquiries and concerns
  • Oversaw opening and closing procedures, including cash management and security protocols
  • Provided leadership and guidance to the sales team, contributing to a positive and motivated work environment
  • Ensured merchandise presentation standards were consistently met to enhance the overall shopping experience
  • Resolved customer inquiries and concerns in a professional and efficient manner, resulting in high levels of customer satisfaction

<ul><li>Monitored sales performance and identified areas for improvement</li><li>Trained and supervised a staff of</li><li>Developed a comprehensive training program for new employees</li><li>Analyzed customer feedback and suggested strategies for improving customer experience</li><li>Demonstrated excellent product knowledge and provided tailored product recommendations to customers, resulting in a</li></ul>

Fossil
Houston
02.2022 - 11.2022
  • Monitored sales performance and identified areas for improvement
  • Trained and supervised a staff of
  • Developed a comprehensive training program for new employees
  • Analyzed customer feedback and suggested strategies for improving customer experience
  • Demonstrated excellent product knowledge and provided tailored product recommendations to customers, resulting in a

<ul><li>My position as a Key Holder I open and close the store I anticipate customers' needs and provide them with high-quality service while upholding brand standards and values to ensure customer satisfaction i handle the POS system and also know about closing a cashier</li><li>Trained and mentored sales representatives on effective sales techniques</li><li>Managed a team of sales representatives</li></ul>

Sunglasshut
Houston
06.2021 - 03.2022
  • My position as a Key Holder I open and close the store I anticipate customers' needs and provide them with high-quality service while upholding brand standards and values to ensure customer satisfaction i handle the POS system and also know about closing a cashier
  • Trained and mentored sales representatives on effective sales techniques
  • Managed a team of sales representatives

<ul><li>Maintained a clean, organized, inventory and curated displays maintained a clean, organized inventory and curated displays of rotating seasonal clothing and accessories</li><li>Anticipated customer needs and provided high-quality service while upholding brand standards and value to ensure customer satisfaction</li><li>Guided customers through the process of successfully finding their ideal styles</li><li>POS system transactions including Cash, Card, exchanges, returns, and refunds</li></ul>

Gap Inc
Houston
07.2022 - 07.2021
  • Maintained a clean, organized, inventory and curated displays maintained a clean, organized inventory and curated displays of rotating seasonal clothing and accessories
  • Anticipated customer needs and provided high-quality service while upholding brand standards and value to ensure customer satisfaction
  • Guided customers through the process of successfully finding their ideal styles
  • POS system transactions including Cash, Card, exchanges, returns, and refunds

<ul><li>A stylist is to achieve a personal goal and apply exceptional customer service to accomplish all of the customer service</li><li>Sales Associates are to run backs, and work as a team to maintain the store as clean it can be at the time and work as a cashier</li></ul>

Windsor
Houston
06.2020 - 06.2021
  • A stylist is to achieve a personal goal and apply exceptional customer service to accomplish all of the customer service
  • Sales Associates are to run backs, and work as a team to maintain the store as clean it can be at the time and work as a cashier

Education

High School Diploma -

06/2019
06.2019

Skills

  • Retail management
  • Team leadership
  • Sales
  • Cash handling
  • Customer Service
  • Retail management
  • Team leadership
  • Sales
  • Cash handling
  • Customer Service

Affiliations

  • Painting
  • Book Club
  • Houston Food Bank
  • Bakers Ripley
  • Houston Public Library

Languages

Spanish
Professional

Timeline

<ul><li>During my time as a Key Holder at UGG, I was entrusted with the responsibility of overseeing store operations and ensuring a positive customer experience</li><li>I managed key aspects of the retail environment, including opening and closing procedures, cash handling, and ensuring merchandise presentation standards were met</li><li>Additionally, I provided leadership support to the sales team and assisted in resolving customer inquiries and concerns</li><li>Oversaw opening and closing procedures, including cash management and security protocols</li><li>Provided leadership and guidance to the sales team, contributing to a positive and motivated work environment</li><li>Ensured merchandise presentation standards were consistently met to enhance the overall shopping experience</li><li>Resolved customer inquiries and concerns in a professional and efficient manner, resulting in high levels of customer satisfaction</li></ul>

UGG
07.2022 - 01.2024

<ul><li>Maintained a clean, organized, inventory and curated displays maintained a clean, organized inventory and curated displays of rotating seasonal clothing and accessories</li><li>Anticipated customer needs and provided high-quality service while upholding brand standards and value to ensure customer satisfaction</li><li>Guided customers through the process of successfully finding their ideal styles</li><li>POS system transactions including Cash, Card, exchanges, returns, and refunds</li></ul>

Gap Inc
07.2022 - 07.2021

<ul><li>Monitored sales performance and identified areas for improvement</li><li>Trained and supervised a staff of</li><li>Developed a comprehensive training program for new employees</li><li>Analyzed customer feedback and suggested strategies for improving customer experience</li><li>Demonstrated excellent product knowledge and provided tailored product recommendations to customers, resulting in a</li></ul>

Fossil
02.2022 - 11.2022

<ul><li>My position as a Key Holder I open and close the store I anticipate customers' needs and provide them with high-quality service while upholding brand standards and values to ensure customer satisfaction i handle the POS system and also know about closing a cashier</li><li>Trained and mentored sales representatives on effective sales techniques</li><li>Managed a team of sales representatives</li></ul>

Sunglasshut
06.2021 - 03.2022

<ul><li>A stylist is to achieve a personal goal and apply exceptional customer service to accomplish all of the customer service</li><li>Sales Associates are to run backs, and work as a team to maintain the store as clean it can be at the time and work as a cashier</li></ul>

Windsor
06.2020 - 06.2021

High School Diploma -

06/2019

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GREYSI RODRIGUEZ