Greyson Calderon
Kingston,PA
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with a track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Organized and dependable, successful at managing multiple priorities with a positive attitude.
Overview
6
6
years of professional experience
Work History
Barista
Starbucks
05.2021 - 09.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Recommended products based on a solid understanding of individual customer needs and preferences.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Completed successful daily cash audits to correctly balance drawers at the end of shifts.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Used POS system to accurately enter orders and process payments.
Co-Chair
Queer Nepa, Queer Youth Council
01.2018 - 01.2022
- Led organization in setting goals and strategies.
- Contributed to values, goals, and strategic vision of the organization.
- Provided recommendations on the board of directors on the group's effectiveness, actions, and future plans.
- Helped record, compile, summarize and analyze data.
- Maintained positive relationships with members, faculty, and outside people interested in the organization.
- Facilitated group discussions to emphasize self-acceptance and community care.
- Organized activities for members to participate in such as monthly check-ins, board game nights, and public events.
- Participated in community events to promote services and engage with the public.
- Advocated for social and community service programs to increase awareness and funding.
Cashier
JCPenney
07.2020 - 05.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
Dishwasher
Tomato Heads
09.2018 - 09.2019
- Followed supervisor instructions to complete tasks on time.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Cleared, washed, and stacked all plates, dining utensils, and trays quickly and without breaking.
- Kept dishes, utensils, and glassware clean and rotated following safety standards set by the restaurant.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
Education
High School Diploma -
Wyoming Valley West
Plymouth, PA06.2022
Skills
- Leadership & Training
- Conflict Resolution
- Inventory Management
- Adaptability & Versatility
- Organizational Efficiency
- Cleanliness & Sanitation
- Problem-Solving
- Attention to Detail
- Time Management
- Team Collaboration
- Adaptability
- Menu Memorization
- Graphic Design
Timeline
Barista
Starbucks
05.2021 - 09.2023
Cashier
JCPenney
07.2020 - 05.2021
Dishwasher
Tomato Heads
09.2018 - 09.2019
Co-Chair
Queer Nepa, Queer Youth Council
01.2018 - 01.2022
High School Diploma -
Wyoming Valley West
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