Hardworking, passionate, team player with over 10 years of customer service experience in the areas of theme park operations, VIP assistance, outdoor vending, and restaurant service. Extensive experience attending to a wide range of customers and meeting a variety of needs.
Assist with dining room setup before each event. Work with food service staff to deliver prompt and efficient service to an upscale clientele, ensuring positive experiences. Coordinate with team members to streamline operations and enhance service delivery. Participate in breakdown and clean ups after each event in preparation for the next shift.
Ensure timely and safe transportation of passengers across various locations. Maintain vehicle cleanliness and readiness, enhancing passenger experience. Utilize GPS technology to optimize routes for efficiency and punctuality. Communicate effectively with passengers to address inquiries and provide assistance. Completed 1,500+ 5 star rides.
Engaged a wide variety of park guests as an assistant to Mickey Mouse, Cinderella, Goofy, and more. Managed crowds and emotions as guests met Mickey Mouse and friends for the very first time. Participated in meetings arranged for VIPs. Managed character engagement and regulations pertaining to character safety. Took pictures when requested and generally contributed to "The Magic."
Provided one of Disneyland's first points of contact as a balloon vendor. Sold a variety of food and merchandise. Was responsible for cart inventory and money handling. Conducted crowd control during parades and firework events.
Cleaned and replaced a heavy volume of dishes and cookware. Maintained cleanliness and sanitation standards in dining areas and kitchens. Cleaned dishwashing machinery at the conclusion of each shift.