Greyson Seagle
Myrtle Beach,SOUTH CAROLINA
Overview
3
3
years of professional experience
Work History
Front Desk Clerk
North Shore LLC.
Myrtle, SOUTH CAROLINA
08.2022 - Current
- Handled payment processing and provided customers with receipts and proper bills and change.
- Greeted incoming guests warmly, issued room keys and shared information on policies and amenities.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Made guest and group reservations, processing check-ins and check-outs for customers.
- Reviewed account information and individual customer charges to produce correct bills.
- Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
- Input customer data into reservation systems and updated to reflect room changes.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Welcomed large volume of guests and improved overall customer service.
Houseman
Sand Dunes Resort
Myrtle, SOUTH CAROLINA
06.2021 - 07.2022
- Collected and removed trash from rooms.
- Cleaned and sanitized bathrooms, replacing towels and toiletries.
- Organized supplies for use based on expected customer needs.
- Removed soiled bedclothes and remade beds using clean sheets.
- Made arrangements for dining, laundering and dry cleaning.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Straightened rooms by placing personal items on dressers, mopping floors and vacuuming carpets.
- Responded promptly to guest inquiries and requests regarding housekeeping needs.
Education
High School Diploma -
James Island Charter High School
Charleston, SC05-2020
Skills
- Hospitality Management
- Guest Relations
- Multi-Line Phone Systems
- Attractions and amenities knowledgeable
- Complaint resolution
- Listening Skills
- Hospitality services
- Problem-solving skills
- Customer Service
- Cash Handling
- Reservation Management
- Payment Processing
- Time Management
- Microsoft Office
- Conflict Management
- Guest Reception
Timeline
Front Desk Clerk
North Shore LLC.
08.2022 - Current
Houseman
Sand Dunes Resort
06.2021 - 07.2022
High School Diploma -
James Island Charter High School