Greyson Seagle
Myrtle Beach,SOUTH CAROLINA
Summary
Overview
3
3
years of professional experience
Work History
Front Desk Clerk
North Shore LLC.
Myrtle, SOUTH CAROLINA
08.2022 - Current
- Handled payment processing and provided customers with receipts and proper bills and change.
- Greeted incoming guests warmly, issued room keys and shared information on policies and amenities.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Made guest and group reservations, processing check-ins and check-outs for customers.
- Reviewed account information and individual customer charges to produce correct bills.
- Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
- Input customer data into reservation systems and updated to reflect room changes.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Welcomed large volume of guests and improved overall customer service.
Houseman
Sand Dunes Resort
Myrtle, SOUTH CAROLINA
06.2021 - 07.2022
- Collected and removed trash from rooms.
- Cleaned and sanitized bathrooms, replacing towels and toiletries.
- Organized supplies for use based on expected customer needs.
- Removed soiled bedclothes and remade beds using clean sheets.
- Made arrangements for dining, laundering and dry cleaning.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Straightened rooms by placing personal items on dressers, mopping floors and vacuuming carpets.
- Responded promptly to guest inquiries and requests regarding housekeeping needs.
Education
High School Diploma -
James Island Charter High School
Charleston, SC05-2020
Skills
- Hospitality Management
- Guest Relations
- Multi-Line Phone Systems
- Attractions and amenities knowledgeable
- Complaint resolution
- Listening Skills
- Hospitality services
- Problem-solving skills
- Customer Service
- Cash Handling
- Reservation Management
- Payment Processing
- Time Management
- Microsoft Office
- Conflict Management
- Guest Reception
Timeline
Front Desk Clerk
North Shore LLC.
08.2022 - Current
Houseman
Sand Dunes Resort
06.2021 - 07.2022
High School Diploma -
James Island Charter High School
Similar Profiles
Deborah BarnettDeborah Barnett
Assistant Psychotherapist at North Shore Social Workers LLCAssistant Psychotherapist at North Shore Social Workers LLC
Austin MasonAustin Mason
Delivery Driver at Jimmy Johns / North Shore Subs LLCDelivery Driver at Jimmy Johns / North Shore Subs LLC
David Seagle IIIDavid Seagle III
Pool Lifeguard at North Shore Resort LLC.Pool Lifeguard at North Shore Resort LLC.