Summary
Overview
Work History
Education
Skills
Timeline
References
GeneralManager

Greyson Shirey

Riverview,FL

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

10
10
years of professional experience

Work History

Group Sales Manager

Bass Pro Shops Outdoor World
Tampa, FL
06.2022 - Current
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements.
  • Increased profits by 20% year over year through providing excellent customer service, following established guidelines, training and overseeing 50+ employees and auditing sales reports.

Office Manager

Bass Pro Shops Outdoor World
Tampa, Florida
08.2021 - 06.2022
  • Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Sourced vendors for special project needs and negotiated contracts.
  • Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Compared vendor prices and negotiated for optimal savings.
  • Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
  • Managed office operations while scheduling appointments for department 8 managers
  • Managed 170+ employee training and human resource profiles daily
  • Coordinated special projects and managed schedules.
  • Maintained computer and physical filing systems.

General Manager

RaceTrac Petroleum
Ellenton, FL
01.2013 - 08.2021
  • Project manager
  • Opened new stores; Florida.
  • Special projects
  • Training manager for new items and for new and existing managers
  • Human Resource support
  • Creating and maintaining vendor relationships.
  • Tracked monthly sales to generate reports
  • Liaised with cross-functional teams
  • Enhanced operational performance by developing effective business strategies, systems and procedure; increased sales YOY 25%
  • Diminished financial discrepancies by monitoring quotes, production and material planning and bank reconciliations.
  • Built and maintained loyal, long-term customer relationships
  • Delivered and implemented engagement, diversity and cultural programs using robust reporting tools to improve productivity and enhance staff morale.
  • Established clear performance goals and metrics for revenue, P&L, customer service and customer retention.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Cultivated strong value-added relationships with customers
  • Complied with company policies and government regulations
  • Managed shrink processes and inventory levels for corrective action planning to save costs.
  • Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.

Education

Diploma -

Cochranton Jr/Sr. High
Cochranton, PA
06.2009

Skills

  • Cross-functional team management
  • Secession planning
  • Performance improvements
  • Financial administration
  • Profit and loss accountability
  • Team building and motivation
  • Troubleshooting expertise
  • Financial document control
  • Schedule management
  • Top talent recruiting, hiring and retention
  • Networking
  • Safety assurance

Timeline

Group Sales Manager

Bass Pro Shops Outdoor World
06.2022 - Current

Office Manager

Bass Pro Shops Outdoor World
08.2021 - 06.2022

General Manager

RaceTrac Petroleum
01.2013 - 08.2021

Diploma -

Cochranton Jr/Sr. High

References

REFERENCES Brian Dittman (727) 534-1688 Amanda Shields (814) 547-3302 Alex Rusanov (954) 296-5620 Ivorie Shivley 734-770-8216

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